Director, CRM Salesforce

Posted Yesterday
Hiring Remotely in United States
Remote
160K-257K Annually
Senior level
Appliances • Industrial • Manufacturing
The Role
Own Novanta's Salesforce ecosystem: define roadmap, lead architecture and integrations with ERP/marketing/billing systems, drive adoption and governance, partner with business leaders, and manage a high-performing CRM team.
Summary Generated by Built In

Build a career powered by innovations that matter!  At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible.  We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing.

Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific.  Looking for a great place to work?  You have found it with a culture that embraces teamwork, collaboration and empowerment.  Come explore Novanta.

Job Description
Director, CRM Salesforce

Location: Remote/Hybrid (US)
Reports to: CIO

Lead the future of CRM at Novanta.

We’re looking for a strategic leader to own and evolve our Salesforce ecosystem. As Director of CRM Salesforce, you’ll define the roadmap, drive innovation, and ensure our platform scales with global growth. This is your opportunity to shape how we connect with customers across Sales, Marketing, Service, and beyond.

What you will do

  • Set and execute the long-term Salesforce strategy aligned with business goals.

  • Partner with senior leaders across Sales, Marketing, Finance, and Operations.

  • Own architecture, configuration, and optimization of Salesforce clouds.

  • Drive adoption through change management and governance.

  • Integrate Salesforce with ERP, marketing automation, and billing systems.

  • Lead a high-performing team and foster a culture of innovation.

What you bring

  • Significant experience of using Salesforce. Experience in a leadership role.

  • Salesforce Administrator Certification (Advanced Admin/App Builder preferred).

  • Proven success in enterprise-scale implementations.

  • Expertise across multiple Salesforce clouds.

  • Strong business acumen and ability to influence at executive level.

Why Novanta?

Our innovations power technologies that improve lives—from minimally invasive surgery to advanced manufacturing. Join a global team committed to precision, performance, and progress.

Ready to lead? Apply now and make an impact or reach out to Rebecca Pelham to discuss further.

Pay Range Information

  • The salary for this role will range from $160,400 to $256,600 annually based on full-time employment. Salary offers are based on a wide range of factors including but not limited to location, relevant skills, training, experience, education, etc.

  • Certain roles may be eligible for performance-based incentive compensation and/or long-term incentives. Incentives could be discretionary or non-discretionary depending on the plan.

  • Novanta supports all aspects of your life’s needs. This position provides a full range of medical, financial, and other benefits to make your quality of life better.

Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy.

Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.

Skills Required

  • Significant experience using Salesforce
  • Experience in a leadership role
  • Salesforce Administrator Certification
  • Advanced Admin or App Builder certification
  • Proven success in enterprise-scale Salesforce implementations
  • Expertise across multiple Salesforce clouds
  • Strong business acumen and ability to influence at executive level

Novanta Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novanta and has not been reviewed or approved by Novanta.

  • Healthcare Strength Coverage is described as comprehensive, including medical, dental, vision, mental-health support, HSA/FSA options, telemedicine, and access to on-site clinics in select locations. Plan details indicate broad healthcare support across core needs.
  • Leave & Time Off Breadth Programs include flexible or unlimited time off for many professional roles and a separate PTO structure for non-exempt roles. Paid parental, family, and medical leave are highlighted as substantial in the U.S.
  • Retirement Support A strong 401(k) match with immediate vesting is emphasized. This structure provides meaningful employer support for long-term savings.

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The Company
HQ: Bedford, MA
2,075 Employees

What We Do

Novanta delivers innovations that matter for its medical and advanced industrial OEM customers. If you have a passion for solving complex technical problems that lead to breakthrough performance and that enhance people's lives, come join our growing team. Here is a sample of the many exciting applications we serve: • Innovations that ensure the safety of patients and efficient workflows in hospitals using our novel RFID technology • Innovations in additive manufacturing, also known as 3-D metal printing, using our lightning fast lasers and laser beam steering sub-systems • Innovations in minimally invasive surgery using our highly reliable insufflators, pumps and visualization systems • Innovations in robotics and automation using our precision motors, encoders and drives for superior accuracy • Innovations in smartphone production using our fast, accurate lasers and laser beam steering equipment along with our precision motion systems The driving force behind our growth is the team of talented professionals who share our commitment to our values, and our passion for innovation and for our customers’ success. Novanta has deep expertise in precision medicine and manufacturing, medical solutions, and robotics and automation: Precision Medicine and Manufacturing: • Continuous wave, ultrafast and CO2 lasers, along with laser beam steering components and sub-systems Brands: ARGES, Cambridge Technology, Laser Quantum, Synrad Medical Solutions: Minimally Invasive Surgery: • Insufflators, pumps and disposable tube sets; medical visualization systems, video processing and wireless imaging Brands: NDS, Med X Change, Reach Technology, WOM Detection & Analysis: • RFID readers, machine vision solutions, barcode scanning, light and color measurement Brands: JADAK Robotics and Automation: • Motors, encoders, servo drives, air bearing systems and integrated mechatronic solutions Brands: ATI, Celera Motion (inc. Applimotion, Ingenia, MicroE, Zettlex, Westwind)

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