Director of Credit

Posted 22 Days Ago
Easy Apply
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Hiring Remotely in United States
Remote
180K-220K Annually
Senior level
Fintech • Professional Services • Financial Services
Making people more powerful than their debt
The Role
The Director of Credit will analyze credit performance, develop credit strategies, collaborate with data science and engineering teams, and present insights to leadership.
Summary Generated by Built In
ABOUT OUR COMPANY:
The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial. 

Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at all time highs in the US. And we’ve been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we’ve raised over $135 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more.

But at our core, we’re still that little company from Cleveland with a big dream: to make people more powerful than their debt and we’re just getting started..

ABOUT OUR WORKPLACE:

Splash is remote-first, and proud of it. 

We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we’re focused on building financial technologies that fundamentally transform how the industry lends.

Although Splash has been around since 2013, we still operate like a startup — fast-paced, nimble, and full of heart. We’re good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency.

And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups and access to engagement tools that keep us connected — even from afar.

At Splash, everything we do is guided by our values:

Own It – We take full accountability and follow through on commitments.

Raise the Bar – We move fast, innovate faster, and push through barriers.

Say the Hard Thing – We speak up with honesty, respect, and a desire to solve problems and make things better.

Elevate Each Other – We win as a team by lifting each other up.

These values show up in how we work and how we connect — whether we’re collaborating on big projects or bonding over everyday moments. Yes, we even have Slack channels for #kids-and-pets and #food because we believe being human makes us better teammates.

ABOUT THE ROLE:

Splash Financial is seeking a Director of Credit to drive the company’s credit performance and help shape the next phase of our lending platform’s growth. Reporting to the VP of Credit, this individual contributor role will operate as a senior thought partner to leadership across Credit, Data Science, Product, and Operations.

You will own the analytical and strategic work that informs Splash’s credit policies, risk frameworks, and portfolio strategy across our lending products. This role is ideal for a highly analytical credit leader who enjoys solving complex problems, influencing decision-making, and building scalable credit strategies in a fast-growing fintech environment.

WHAT YOU’LL DO AT SPLASH:
  • Own credit portfolio performance analysis across our lending products, identifying emerging trends, risks, and opportunities to improve portfolio outcomes.
  • Develop and refine credit strategies that balance growth, risk management, and customer experience.
  • Lead deep analytical investigations into portfolio performance, underwriting outcomes, and borrower behavior to inform strategic decisions.
  • Partner closely with Data Science to guide the development and implementation of predictive models and risk frameworks.
  • Collaborate with Product and Engineering teams to translate credit strategy into scalable underwriting policies, automated decisioning, and platform capabilities.
  • Present strategic insights and recommendations to executive leadership, internal Credit Committee, and external lending partners.
  • Design and enhance analytical tools, dashboards, and reporting frameworks to improve visibility into key credit and portfolio metrics.
  • Influence company-wide risk strategy by providing expert perspective on underwriting policies, portfolio management, and credit expansion opportunities.
WHAT YOU’LL BRING TO SPLASH:
  • 8–12+ years of experience in credit risk, lending analytics, or credit strategy within fintech, consumer lending, or financial services.
  • Strong expertise in credit portfolio analytics, underwriting strategy, and risk management.
  • Advanced experience working with large datasets and statistical analysis using SQL and Python.
  • Experience partnering with data science teams on predictive modeling, machine learning, or risk model development.
  • Proven ability to translate complex analysis into clear strategic recommendations for senior leadership.
  • Strong cross-functional collaboration skills and ability to influence stakeholders without direct authority.
  • Bachelor’s degree in a quantitative field (e.g., mathematics, statistics, economics, engineering, finance).
  • Advanced degree (Master’s or PhD) preferred.
COMPENSATION:

The base salary range for this role is $180,000 to $220,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level.

SPLASHERS ENJOY:

  • Fully remote work freedom
  • Competitive salary packages
  • Flexible PTO + 9 company holidays
  • Equity: Share in our start-up success
  • Comprehensive and affordable insurance benefits
  • Paid parental leave for both caregivers
  • Essential modern equipment to get the job done
  • Fully paid Claude subscription to supercharge your work
  • 401(k) for your future savings
  • Quarterly meet-ups: In person & virtual fun
  • Awesome Splash swag to flaunt your team spirit

Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.

JOB OFFER & RECRUITMENT SCAM NOTICE 

At Splash Financial, we want candidates to feel confident and safe throughout the hiring process. Unfortunately, scammers sometimes pose as employers to trick job seekers into sharing personal information or money.

PLEASE BE AWARE:

  • Splash Financial will never ask for payment, banking details, or cryptocurrency as part of our hiring process.
  • All legitimate job communications from Splash Financial will come from an @splashfinancial.com email address.
  • We do not conduct interviews solely via text message or chat apps.
  • Any offer of employment will be made only after a formal interview process and will be sent directly from Splash Financial.
IF YOU RECEIVE A SUSPICIOUS MESSAGE:
  • Do not respond or share personal information.
  • Do not click on unknown links or download attachments.
  • Report the message to [email protected]

Top Skills

Python
SQL
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The Company
Cleveland, OH
164 Employees
Year Founded: 2013

What We Do

In 2013, we set out to solve a problem: we got tired of seeing our friends and family struggle under the crushing weight of student loan debt. Debt can hold people back from opportunities and delay the impact they’re meant to make in the world. So we did something about it and built a life raft; we started Splash Financial. We built a marketplace of banks and credit unions focused on helping people refinance their student loans. Our goal was simple: use the power of our network to deliver great rates and real savings. And we did it all from a tiny office in Cleveland, OH. In 2022, we expanded our products to help people tackle credit card debt, assisting more people to find better financial footing. By 2025, we launched a home equity line of credit product, allowing homeowners to leverage their equity to reduce costs in their everyday lives and unlock new possibilities. Throughout all this growth, we’ve helped more than 125,000 people refinance over $6 billion in loans and one thing has remained consistent: to make people more powerful than their debt! We’re here to make loan stuff way less complicated - and faster than you’d expect. Whether you’re refinancing student loans, consolidating credit card debt, or tapping into your home equity with a HELOC, we help you get your debt together quickly with our streamlined online process. How? Thanks to automated underwriting and our hybrid marketplace, you get matched with offers from banks and credit unions across the country — even the ones you’ve never heard of but wish you had. It’s all powered by seriously smart tech designed to get you approved quickly, so you can stop stressing and start saving. Fast, easy, and all at your fingertips.

Why Work With Us

Splash is remote-first, and proud of it. We spend our days focused on developing financial technologies that fundamentally change the way the industry lends. We’re friendly, folksy, and we’re good people who want to make a difference in the financial landscape, and we approach tackling challenges with creativity, passion and urgency.

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