Director, Credit Adjudication - Bilingual

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You will report to the Senior Director, Credit Adjudication and will be tasked to provide effective leadership, innovative products, competitive rates and unique programs for the brand and sales channels supported in a prompt and reliable manner. Through effective leadership you will direct all aspects of performance for the Regional Approval Center team comprising of approximately 20-80 employees depending on the brand and sales channels supported. The originations team is responsible for all aspects of manual underwriting and related support for the lending products under the responsibility of CIBC Mortgages and Lending including; discharges, title transfers, ETO and increase/blends. 

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. 

How You’ll Succeed

• Quality Assurance - Ensure aggregate and individual unit objectives surrounding the quantity, quality, cost, and timeliness of originations activities are within expected levels of performance. Ensure consistency of underwriting, funding, and support activities and control of error rates.
• Governance and Compliance - Management and governance of originations compliance, regulatory and operational risk processes and controls within the Regional Approval Centers. Ensure compliance in aggregate, at the unit level, and at an individual level with all CIBC regulatory training and ensure these programs and policies are adhered to consistently across all units.
• Provide leadership - Effective management of business unit staff to influence employee commitment to the organization, to the team, and to their job by setting appropriate context when assigning work to ensure that individuals’ roles support the achievement of the business unit’s priorities and CIBC’s overall goals.

• Partnership and Collaboration - Work with partners within Credit Adjudication and external Key Stakeholders within the end to end RESL product family in achieving the goal in reaching our organization key results

Who You Are

• You will demonstrate experience with extensive residential mortgage underwriting experience, preferably in the residential underwriting and broker markets. And have exercised an approval authority at a senior level in a high volume environment with people leadership experience.
• You have a degree/diploma at undergraduate level from an accredited school
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.
• You're fluent in French and English to serve our clients in the community. 

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2025-05-13

Job Location

Mont-1155 Rene Levesque 14th

Employment Type

Regular

Weekly Hours

37.5

Skills

COINS systems, Developing Others, Investigating, Leadership, Mortgage Loan Underwriting, Regulatory Compliance, Residential Mortgages, Residential Mortgage Underwriting, Retail Lending, Risk Management, Strategic Objectives, Team Development, Underwriting