At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
Reporting to the Senior Director, GTM Operations, the Director, Creative’s role is to lead and unify Spring Health’s creative vision by setting and enforcing brand standards, directing high-impact cross-functional creative work across design, video, and social, and ensuring all marketing experiences cohesively reflect our product and drive growth.
We are only considering NYC-area based candidates for this role. This is a this hybrid position with 3 days a week in our NYC office.
What you’ll do:
- Own and evolve the Spring Health brand. Set the tone, style, and visual identity of Spring Health’s brand and ensure it shows up consistently and powerfully across all channels.
- Lead creative direction across all marketing work. Oversee and approve design and video that reflect our product and mission, and drive business growth.
- Improve creative operations. Partner with GTM Operations PMs to improve systems and workflows that boost team efficiency, ensure on-time delivery, and align work with company priorities.
- Manage and grow a high-performing team. Support and develop a multidisciplinary team, fostering a culture of creativity, feedback, and high standards.
- Connect brand and product. Partner with VP of Product Design to ensure marketing experiences align with and extend the product experience.
- Measure and show impact. Work with marketing and analytics to track how creative work contributes to key business outcomes and use that information to prioritize future creative work.
- Inspire through vision and leadership. Bring bold ideas and serve as a strategic thought partner across the org, championing the role of brand and design.
Success looks like:
Creative work clearly supports marketing goals and drives engagement, conversion, and brand awareness.The team consistently delivers high-quality, on-brand work that’s polished, effective, and cohesive.Creative operations are efficient and cost-effective, with strong output and smart use of resources.The team is high-performing, motivated, and growing in their skills and contributions.Cross-functional partners view the creative team as trusted collaborators and strategic thought partners.You provide a strong creative vision that evolves the brand and inspires alignment across the company.
What you’ll bring:
- Bachelor’s degree in Marketing, Business, or a related field; MBA or advanced degree preferred.
- 8–10+ years of experience in design, with at least 3 years in a creative leadership role
- A strong portfolio showcasing high-quality, strategic design across digital and brand experiences
- Experience leading design and video production teams.
- Deep expertise in brand systems, campaign design, and marketing creative
- Strong people management skills with experience coaching and growing creative talent
- Excellent communication, collaboration, and presentation skills
- A thoughtful, curious, and passionate approach to problem-solving through design
The target base salary range for this position is $173,110 - $216,390, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.
Benefits provided by Spring Health:Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.
- Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
- Employer sponsored 401(k) match of up to 2% for retirement planning
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- We offer competitive paid time off policies including vacation, sick leave and company holidays.
- At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
- Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
- Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
- Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values
Our privacy policy: https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
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What the Team is Saying
What We Do
Life is stressful enough; finding, scheduling, and accessing diverse and quality mental healthcare shouldn't be. Spring Health equips employers and health insurers across the globe to make mental health accessible and achievable.
We use clinically validated AI technology, called Precision Mental Healthcare, to deliver optimal care — from meditation, coaching, therapy, medication, or a combination of all four — to our members. This technology isn't just for our members, but also for our more than 10,000 Providers to be empowered with data and insights to help members get the care they need faster.
Founded eight years ago to address the urgent global mental health crisis, Spring Health’s grown to cover more than 10 million lives through 450 employers, strategic payer relationships, and 27,000 groups that access the Spring Health through a channel partner.
We support employees at global brands like Microsoft, Target, J.P. Morgan Chase and Delta Airlines to deliver best-in-class outcomes for employees and a net positive ROI for employers. Last year, the company became the first and only company in its category to earn external validation of net savings for customers.
Why Work With Us
Our team is dedicated to revolutionizing mental healthcare. We stand by our values and are advocates for our members and team members. Together, we're building solutions with an intensity and focus that has been needed for decades. If you're a builder, come build the future of mental health with us.
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Employees engage in a combination of remote and on-site work.
At Spring Health, 60% of our team members work remotely. If you're in NYC or SF, you have the opportunity to work in the office, but it's not required.
