Director, Creative Services

Posted 4 Days Ago
Be an Early Applicant
2 Locations
Hybrid
108K-170K Annually
Expert/Leader
Fintech • Software • Financial Services
The Role
Leads Orion’s creative vision and execution across campaigns, product launches, digital channels, events, and sales enablement. Oversees brand identity, design, content, copy, multimedia production, creative workflows, and AI-enabled production. Partners cross-functionally to deliver high-quality, on-brand work, manages internal and external creative teams, establishes operational standards, and develops team talent. The role requires extensive creative leadership, portfolio strength, Adobe expertise, multimedia experience, and people-management capability.
Summary Generated by Built In

About this Opportunity:

As a Director, Creative Services, you will be responsible for leading Orion’s creative vision and execution across marketing campaigns, product launches, digital channels, events, and sales enablement initiatives. This role oversees brand identity, visual design, content development, and multimedia production to ensure consistent, compelling messaging aligned with business objectives. The Director, Creative Services partners with cross-functional teams to translate strategic priorities into impactful creative solutions, drives operational efficiencies, and leads and develops a high-performing creative team while maintaining high standards of quality, innovation, and brand consistency. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.


It is anticipated that an incumbent in this role will work as a Hybrid employee, with three (3) or more days each week required on-site at one of the listed office locations.


Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.


In this role, you'll get to:

  • Creative Direction
    • Lead creative direction for Orion’s campaigns, product launches, digital channels, and sales enablement, as well as events such as Ascent, Orion’s flagship industry conference.
    • Develop big ideas and creative concepts that translate strategic priorities into work that resonates with advisors, firms, and partners.
    • Guide both visual and written execution, ensuring design, messaging, and copy work together to tell a clear, compelling story.
    • Serve as the final creative review, ensuring work is on-brand, audience-appropriate, and aligned to the priorities of Revenue Marketing, Product Marketing, Corporate Communications, and other stakeholders.
  • Brand & Content
    • Own and evolve Orion’s visual identity, and bring the brand voice to life in partnership with the AVP, Marketing Operations and Content, who sets brand and editorial strategy.
    • Partner with the content strategy team to give flagship content programs a distinctive creative expression that can be repurposed across top-of-funnel channels.
    • Elevate the craft of Orion’s written content — campaign copy, thought leadership, web, and social — so it is as strong as the design that carries it.
    • Maintain brand standards, assets, and templates that enable internal teams and partners to produce on-brand work independently.
  • Production & Multimedia
    • Direct photo and video shoots from concept through execution, bringing a high bar for quality and innovation.
    • Oversee motion, video, and multimedia production using in-house, freelance, and tool-based resources.
    • Embed AI tools into creative production to increase speed, consistency, and output quality.

  • Creative Operations
    • Establish clear creative workflows, intake, and turnaround expectations that enable the team to deliver on time and at scale.
    • Use Asana to give stakeholders visibility into work in flight, priorities, and capacity.
    • Measure creative effectiveness through brand campaign performance and delivery metrics, using insights to continuously improve the work.

  • Team Leadership & Development
    • Lead and develop a high-performing team of in-house design and content team members alongside offshore and freelance creative partners.
    • Set clear goals, priorities, and quality standards, empowering the team to make creative decisions and move work forward with confidence.
    • Foster a culture of creativity, accountability, and continuous learning, investing in each team member’s growth.
    • Model Orion’s values and lead with integrity, inclusion, and transparency. 
    • Manages team members within department including but not limited to hiring, training and developing employees, delegating work assignments, writing and conducting performance appraisals, salary recommendations, coaching and counseling, and administering corrective actions.

We're looking for talent who has:

  • Creative Leadership
    • A compelling portfolio that demonstrates creative direction across both design and copy, spanning brand, campaign, and digital work.
    • Strong conceptual thinker who can turn strategy into ideas that inspire teams and audiences.
    • Proven ability to build, protect, and evolve a brand identity across a complex organization.
  • Content & Channel Expertise
    • Strong editorial instincts, with the ability to give meaningful direction to writers as well as designers.
    • Deep understanding of channel best practices across web, social, video, and events, balancing creative ambition with business goals.
    • Experience leading photo, video, and multimedia production.
  • Leadership & Collaboration
    • Experience leading onshore and offshore creative teams to high standards of quality and timeliness.
    • Exceptional presenter who can articulate creative rationale and build excitement for recommendations.
    • Strong cross-functional partner who thrives in a fast-paced environment with shifting priorities.
  • Tools & Technology
    • Expert in Adobe Creative Suite and current design tools.
    • Practical experience applying AI tools to creative and content production. 

Education Needed to Perform the Job 

  • Bachelor’s degree in Graphic Design, Visual Communications, Marketing, or a related field required.

*Equivalent combinations of education and experience will be considered. 


Experience Needed to Perform the Job 

  • Minimum of 10 years of experience in creative direction, with demonstrated leadership across design and content.
  • Minimum of 3 years of people leadership experience.
  • Agency experience a plus.
  • Experience in financial services or fintech preferred.

*Equivalent combinations of education and experience will be considered.

#LI-AP1
#LI-Onsite
#LI-Hybrid

Recommended Skills:

Change Management, Conflict Resolution, Creative Strategies, Cross-Functional Collaboration, Decision Making, Financial Management, Marketing, Performance Optimizations, Risk Management, Strategic Thinking, Technical Integration, Video Production

Salary Range:

$108,245.00 - $169,933.00

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA—we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

Skills Required

  • Compelling portfolio demonstrating creative direction across design and copy, including brand, campaign, and digital work
  • Strong conceptual thinking and ability to translate strategy into creative ideas
  • Experience building, protecting, and evolving brand identity across a complex organization
  • Strong editorial judgment and ability to direct writers and designers
  • Understanding of channel best practices across web, social, video, and events
  • Experience leading photo, video, and multimedia production
  • Experience leading onshore and offshore creative teams
  • Exceptional presentation and cross-functional collaboration skills
  • Expertise in Adobe Creative Suite and current design tools
  • Practical experience applying AI tools to creative and content production
  • Bachelor’s degree in Graphic Design, Visual Communications, Marketing, or a related field
  • Minimum 10 years of experience in creative direction with leadership across design and content
  • Minimum 3 years of people leadership experience
  • Agency experience
  • Experience in financial services or fintech

Orion Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Orion and has not been reviewed or approved by Orion.

  • Leave & Time Off Breadth — Feedback suggests paid parental leave, “pawternity” leave, and a paid sabbatical every seven years create generous time‑off options. The sabbatical is described as extended time away with additional spending money.
  • Healthcare Strength — Health benefits are said to start on the first day of employment, with wellness support including an on‑site gym at the Omaha headquarters. This indicates dependable access to core coverage from day one.
  • Retirement Support — A 401(k) plan with a 50% company match on contributions up to 6% and access to financial planning technology are highlighted. These features provide tangible support for long‑term financial security.

Orion Insights

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The Company
HQ: Wilmington, OH
1,570 Employees
Year Founded: 1999

What We Do

Orion is a wealthtech powerhouse delivering an integrated suite of fully connected, disruptive technology and investment solutions on an open architecture platform. Our tech-enabled fiduciary process empowers financial advisors to seamlessly attract new clients, connect planning goals to investment strategies, and help achieve each investor’s unique definition of financial success. Orion is committed to understanding the needs of growth-minded advisors which directs our M&A and product development strategies. We’ve made it our goal to seamlessly connect each stage of the advisor-client relationship with solutions that are fully connected yet provide the flexibility and choice to be adopted in its entirety or as stand-alone components that complement existing capabilities. Combined, our brand entities, Orion Advisor Tech, Orion Portfolio Solutions, Brinker Capital Investments, Redtail Technology, and TownSquare Capital, create a complete offering that empowers firms to broaden their offering, increase efficiency, and spur growth. Supporting over 5 million technology accounts and thousands of independent advisory firms, Orion is the platform of choice for all growth-focused advisory firms looking to strengthen their client relationships, gain a competitive edge in a crowded marketplace, and build strong, profitable businesses • • • Orion is committed to having a diverse and inclusive workforce. Individuals seeking employment at Orion are considered without regards to age, color, disability status, ethnicity, genetic information, national origin, race, religion, gender, sexual orientation, gender identification, veteran status or any other factor protected by law. Our Social Media Disclosure: https://bit.ly/3oTnWu7

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