Director of Creative Services

The Director of Creative Services leads the vision, strategy and execution of the organization’s creative function, ensuring all brand expressions are compelling, consistent and aligned with organizational priorities. Reporting to the Vice President of Marketing, this role oversees a multidisciplinary creative team and drives the development of high-impact campaigns, content and experiences that elevate the brand, support growth and deepen engagement with patients, families, team members and communities.

This leader combines strategic thinking with strong creative instincts and operational excellence, translating complex healthcare priorities into clear, meaningful and emotionally resonant storytelling.

Job Duties & Responsibilities

• Define and lead the creative vision in alignment with brand and marketing strategy.
• Translate organizational priorities into integrated campaigns and creative platforms.
• Lead and develop a multidisciplinary creative team, fostering a collaborative and high-performing culture.
• Oversee development and execution of campaigns across digital, social, video, print, and experiential channels.
• Ensure consistent brand expression across all messaging, visual identity, and content.
• Serve as brand steward, maintaining and evolving brand standards and guidelines.
• Partner cross-functionally with marketing, communications, digital, clinical, and operational teams.
• Manage creative workflows, resource allocation, vendors, and budgets for efficient delivery.
• Establish metrics to evaluate creative performance and use insights to improve outcomes.
• Stay current on creative trends and emerging technologies, including AI-enabled tools.
   

Qualifications

• Bachelor’s degree in Graphic Design, Marketing, Communications, or related field required
  Master’s degree preferred
• 10+ years in creative services, marketing, or advertising
• 5+ years in leadership roles
• Healthcare, pediatric, or mission-driven experience preferred
   

Knowledge, Skills & Abilities

• Strong portfolio of integrated campaigns and brand work
• Proven leadership of creative teams
• Expertise in storytelling, brand strategy, and multi-channel content
• Strong operational and project management skills
• Excellent communication and stakeholder management
• Strategic, creative thinker with strong attention to detail
• Collaborative and influential leadership style
• Passion for mission-driven storytelling

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.