Where Trust Leads, Bold Ideas Grow, and Community Thrives
Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values that guide our actions, decisions, and impact:
- Build Trust: We set the standard for skincare, transparency, and shared knowledge.
- Be Bold: We lead through innovation and by challenging the status quo.
- Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet.
- Create Community: We believe in the power of connection—whether educating customers, supporting each other, or giving back, we grow stronger together.
Our team spans North America, Australia/New Zealand, Europe, and the broader APAC region, collaborating globally to drive innovation. We offer space to thrive—personally, professionally, and through our comprehensive benefits package designed to support your well-being at every stage:
- Generous paid time off, including time off to volunteer
- Learning and development resources to support personal and professional growth
- Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
- Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
- Great location – for roles that are hybrid or fully onsite, we’re in the heart of Seattle’s beautiful International District
- Did we mention we’re a dog-friendly office?
Our culture encourages continuous learning and is fueled by connection, curiosity, and cross-functional collaboration. Whether onsite, remote, or hybrid, we stay connected through shared initiatives that bring our teams together. If you’re inspired by transparency, driven to make an impact, and eager to help foster community—we’d love to have you join us.
How you’ll have an impact at Paula’s Choice: As the Director, Creative Operations, you’ll play a pivotal dual role in owning both the operational execution of brand promotions & campaigns and overseeing the end-to-end production of photoshoot & video shoots. You’ll be responsible for managing creative workflows, leading project timelines, and bringing visual content to life through studio and lifestyle shoots. You will drive operational excellence and accountability across the organization, leading high-impact cross-functional teams to deliver complex projects on time, within budget, and aligned with company goals. This role is essential to scaling our project management engine and driving operational excellence. It’s perfect for someone who’s passionate about storytelling in the beauty and skincare space—and equally at home managing timelines as they are on a shoot set.
As the Director, Creative Operations, a typical day might include a mix of the following:
Creative Project Management
- Lead multiple concurrent campaigns, including new product launches, seasonal collections, digital assets, email/social campaigns, and ecommerce updates
- Translate creative briefs into clear scopes, timelines, and deliverables using PM tools like Jira, Monday.com, or Smartsheet
- Drive project kickoffs, milestone reviews, approvals, and delivery across creative and marketing teams
- Collaborate cross-functionally with marketing, ecommerce, product development, and external vendors to ensure creative alignment with brand objectives
- Own weekly reporting, status updates, and flag risks or blockers early
Photoshoot Production (Editorial, Product, Lifestyle)
- Oversee freelancer who will produce photo and video shoots from concept to completion (in-studio and on-location)
- Manage casting and coordinate with talent agencies to ensure inclusivity and representation that aligns with brand values
- Oversee pre-production planning: call sheets, schedules, creative decks, shot lists, crew hiring, equipment booking, and studio/location logistics
- Ensure freelance producer will lead on-set operations to ensure smooth execution, creative integrity, and efficiency
- Manage post-production workflows including file handoffs, image selections, retouching, and asset delivery
Budget & Vendor Oversight
- Build and manage production and creative budgets; track spend and reconcile invoices
- Vet and manage external partners, including stylists, photographers, production vendors, and retouchers
- Negotiate contracts and maintain clear usage rights, licensing, and release documentation
Tool & Workflow Optimization
- Leverage project management software to increase transparency across creative deliverables
- Own digital asset organization, file versioning, and content management systems (e.g., Dropbox, Airtable)
- Contribute to continuous improvement of creative operations and production processes
The Details:
- Location: We're a Seattle based company and prefer candidates who are local to Seattle. However, we're open to remote candidates on the West Coast.
- Hours: Typical PST Business Hours, some flexibility
- Physical requirements: Ability to handle both sitting and screen time for long periods of time
What you’ll bring to the table:
- 7–10 years’ experience in creative project management and/or photo production within the beauty, skincare, or lifestyle industries
- Demonstrated success in leading large-scale project portfolios from concept to launch with full accountability for scope, time, and budget
- Deep understanding of content needs across ecommerce, social, retail, and influencer platforms
- Hands-on production expertise with both product and talent shoots
- Strong communication and stakeholder management skills, including vendors, agencies, and freelancers
- Experience using tools such as Jira, Monday.com, Smartsheet, Dropbox, Adobe Creative Suite, and Capture One
- Passion for the beauty/skincare industry and a keen eye for detail, aesthetics, and process
What we offer you*:
- A robust benefits package including health, vision, dental, retirement and more
- Flexible spending account, Employee assistance program
- Fitness perks, meditation app membership, and more
- Product samples and discounts
- Generous PTO
- Most roles are fully remote (roles that are required to be at our Seattle HQ can be found in the details section of this job post)
*Please note these benefits are only available to full-time Paula's Choice employees.
Note: At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.
Approximate Salary Range Based on Experience and Location:
$145,000 - $160,000 USD/annually
#LI-MS1
Paula’s Choice Skincare determines the pay for positions using local, national, and industry-specific survey data. We evaluate external and internal equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.
For new hires, we strive to make competitive offers allowing the new employee room for future growth. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This position is also eligible for participation in the company discretionary bonus plan.
Paula’s Choice Skincare is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law. We are committed to create a workplace that is inclusive of all. Where everyone feels empowered to bring their full authentic self to work.
Please note:
At any time, with or without notice, Paula’s Choice reserves the right to add/delete/change the position’s requirements.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at [email protected]. This email is intended for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
We take your privacy seriously. For details please see our Privacy Notice.
Skills Required
- 7-10 years of experience in creative project management and/or photo production within beauty, skincare, or lifestyle industries
- Demonstrated success leading large-scale project portfolios from concept to launch with accountability for scope, time, and budget
- Deep understanding of content needs across ecommerce, social, retail, and influencer platforms
- Hands-on production expertise with both product and talent shoots
- Strong communication and stakeholder management skills with vendors, agencies, and freelancers
- Experience using Jira, Monday.com, Smartsheet, Dropbox, Adobe Creative Suite, and Capture One
- Passion for the beauty and skincare industry with a keen eye for detail, aesthetics, and process
What We Do
WE KNOW SKIN. All facts, no fluff. Since 1995. Paula's Choice Skincare is a multinational organization that is over 27 years strong. We're an industry leader recognized for our integrity & commitment to delivering the highest quality skin care products to our customers. We question ingredients, follow the facts & stand up for the customer, because we're on this journey together. If you've been looking for a career where you can make a significant impact, have your ideas celebrated & work with some of the most talented professionals in the industry... Paula's Choice is your right choice. WHAT WE VALUE: We stand for inclusivity & anti-racism. We are a culture of feedback. We put our customers first. We thrive on change. We reach success together. PERKS INCLUDE: +3 medical plans to choose from +Dental +Vision +Short term & long term disability +Paid parental leave +401k match contributions +Paid time off for volunteering +LEED-certified headquarters +Plant trees to offset business travel carbon emissions +Generous time off policy + Employee Assistance Program +Fitness perks +Meditation app membership +Free & discounted products +Dog friendly office
