Title: Director of Corporate and Governance Affairs
Job Summary: Under the supervision of the Chief Of Staff (COS), the Director of Corporate and Governance Affairs (DCGA) of Omni Family Health (Omni) provides leadership and administrative support to a growing network of state-of-the-art health centers serving California’s Central Valley. As a member of the Administration Department, the DCGA provides leadership and oversight to the Executive Office, corporate administration, and governance staff, ensuring effective execution of related functions and administrative operations in support of organizational objectives. This role serves as a key liaison to the Board of Directors, regulatory agencies, and community partners, ensuring timely, accurate, and compliant communications, and supporting governance processes, documentation, and regulatory requirements.
Job Duties:
- As part of the Executive Office, ensures the appropriate management of the CEO’s calendar so that all priorities are met and proactively planned; Oversees travel and other logistical arrangements as directed and appropriate.
- Leads projects; Provides project leadership; Prioritizes simultaneous or conflicting needs; Handles matters expeditiously, proactively and follows-through on projects to successful completion, often with deadline pressures.
- Provides a bridge for smooth and productive communication between the Executive Office and internal departments, demonstrating leadership to maintain credibility, trust, and support with executive management and staff.
- Conserves Executive Office time by reading, researching, and routing correspondence and answering inquiries appropriately; Ensures the Executive Office remains well informed.
- Responsible for drafting internal memorandums and correspondence on behalf of the Executive Office as directed.
- Creates and maintains Executive Office reports and presentations as directed.
- Selects and evaluates staff in conjunction with department Directors, Chiefs, or his/her appointees; Develops professional growth opportunities.
- Directs the efforts of corporate and governance personnel, ensuring effective project management aligned with the goals of the Executive Office and Strategic Plan.
- Remains abreast of best practice corporate and governance initiatives; Ensures organizational compliance with applicable rules and regulations set forth in bylaws regarding board matters.
- Provides oversight and direction to corporate, board, and committee calendars and agendas, including the organization, planning, and execution of board and committee meetings, retreats, and other corporate or governance related meetings or events.
- Attends administrative, board, and committee meetings; Oversees development of minutes, actions, and timely completion of tasks.
- Oversees planning of corporate or board trips; Directs necessary travel arrangements, lodging, meal planning, and other logistics as needed.
- Maintains discretion and confidentiality in relationships with all board members.
- Tracks vacation schedules of corporate employees for the purpose of use by the Executive Office.
- Ensures all corporate and Executive Office mail and correspondence is routed as necessary.
- Oversees all administrative and executive ordering of supplies and keeps up inventory of supplies.
- Ensures the department provides cohesive support to the mission, vision, and core values while delivering superior customer service.
- Works closely with all corporate branches, divisions, and/or departments in accordance with Omni’s policies and procedures.
- Other duties and/or responsibilities as the DCGA may be assigned from time to time.
- Some travel may be required.
Additional Duties:
- Health Insurance Portability and Accountability Act (HIPAA) Compliance: Responsible for maintaining abreast of and in compliance with all HIPAA regulations and requirements.
- Compliance: Ensures compliance with all local, state, and federal regulations.
- Quality Assurance/Quality Improvement (QA/QI): Participates as required in QA/QI activities and contribute towards the overall quality improvement initiatives of the organization.
- Information Technology (IT): May be required to learn and use the electronic health record and its components as required by the job functions and highlighted in the policies and procedures. These components include NextGen, Practice Management System (PMS), Quality Systems In. (QSI), and other electronic features as they are developed and implemented, as applicable to work environment.
- Patient Centered Medical Home (PCMH): All employees will participate in PCMH at Omni Family Health.
- Audits: Contributes to required Health Resources and Services Administration (HRSA), Operational Site Visit (OSV), The Joint Commission (JC), and other audit events.
Qualifications, Education, and Experience:
- Bachelor’s Degree in Business Management, Healthcare Administration, or related field.
- Eight (8) years of administrative experience supporting C-level executives, with five (5) years in a management position.
- Strong proficiency in Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint.
- Proven experience in project management preferred.
Skills/Competencies:
- Demonstrates sound judgment and proactive problem‑solving, with the ability to assess complex situations, anticipate risks, and make well‑informed decisions aligned with organizational goals.
- Handles sensitive and confidential information with the highest level of professionalism, exercising sound judgment, discretion, and ethical integrity at all times.
- Communicates effectively at all levels of the organization, including executive leadership and external stakeholders, with the ability to convey complex information clearly and diplomatically.
- Manages multiple priorities in a fast‑paced environment with a high degree of accuracy and responsiveness. Demonstrates strong organizational skills, accountability, and the ability to operate effectively both independently and collaboratively.
- Acts as a forward‑thinking leader who identifies opportunities for improvement, drives initiatives, and supports organizational success through innovation, training, and process enhancement.
Service Commitments:
- Must be alert and respect confidentiality of information of all types “general personnel, and/or patient related information.”
- Promotes and believes in Omni’s mission statement.
- Ability to relate to the public regardless of race, ethnicity, religion, age, sex, disability, or economic status.
Responsible To: Chief Of Staff
Classification: Exempt
Skills Required
- Bachelor's degree in Business Management, Healthcare Administration, or a related field
- Eight years of administrative experience supporting C-level executives
- Five years of experience in a management position
- Strong proficiency in Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint
- Experience in project management
What We Do
Omni Family Health is a national award-winning network of state-of-the-art Community Health Centers. Omni provides quality healthcare services throughout California's Central Valley, in Kern, Kings, Tulare, and Fresno counties. Our organization is committed to meeting the healthcare needs of our local communities by providing a healthcare delivery system that offers a full range of primary, preventative care, and supportive services in medical, dental, behavioral health, pharmacy, and many more specialties. As a mission-driven organization, Omni's team of committed providers and staff promote accessible, affordable, quality health care for patients of all ages and backgrounds, regardless of a patient's ability to pay. Omni accepts most insurance plans; however, medical insurance is not required to receive services. Medi-Cal, Medicare, and Denti-Cal are accepted forms of healthcare coverage. Omni offers free interpretation services at our health centers. Omni’s achievements have been nationally recognized by numerous organizations, including the Migrant Center of the Year and the Outstanding Achievement Award, both issued by the National Association of Community Health Centers. Most recently, Omni received consecutive 2017 and 2018 HRSA Quality Improvement Awards for exceeding national clinical quality benchmarks. Joint Commission and Patient-Centered Health Home accreditation demonstrate Omni's best-practice healthcare delivery system. The impressive accomplishments of the organization can be attributed to the leadership of the Board of Directors, the dedication of the Executive Management Team led by Chief Executive Officer, Francisco L. Castillon, MPA, and the ongoing commitment of staff. To fulfill Omni’s mission and vision, the organization will continue to strive to be the leading healthcare organization throughout the Central Valley and beyond.
