Corporate Affairs and Communications (CA&C) is a global strategic function that uses a variety of programs and platforms to shape and communicate American Express’ brand message and key business initiatives to shareholders, colleagues and the community-at-large. Our team oversees global public and media relations, reputation management, social media, colleague communications, and corporate sustainability.
Overview:
We are looking for a strong and multi-faceted communications professional to serve as Director, Corporate and Financial Communications. This role sits in Corporate Communications team within the global CA&C organization, and reports to the Vice President, Corporate and Financial Communications.
The Director, Corporate and Financial Communications will support the planning and execution of the company’s corporate communications strategy, with particular responsibility for financial communications, media relations, corporate reputation, and executive positioning, including CEO and CFO external communications.
The individual will play an important role in translating business strategy, financial results, and complex enterprise issues into clear, consistent, and compelling narratives for business and financial media and other key stakeholders. They will work closely with Investor Relations, Finance, General Counsel’s Organization and business units to create and execute integrated communications programs around financial milestones, key corporate developments and other strategic enterprise-wide priorities.
The position requires excellent writing, communications and project management skills, a strong understanding of the media landscape, strategic enterprise thinking, and an ability to forge strong working relationships across teams.
Responsibilities- Develop communications strategies that strengthen understanding of the company, its corporate strategy, investment thesis and competitive position.
- Draft communications materials for financial and corporate news, such as press releases, newsroom articles, company statements, key messages, media talking points, Q&As, and social media content, among others.
- Support preparations surrounding quarterly earnings and other financial disclosures (e.g. annual report and proxy statement), investor conferences, and major financial milestones, including drafting materials, driving media strategies, and prepping senior leaders in close coordination with Investor Relations, Finance, General Counsel’s Organization, and other relevant groups.
- Cultivate and strengthen relationships with business and financial press, generate coverage opportunities, and manage day-to-day media relations.
- Generate executive media and positioning opportunities, and support preparations for executives’ media and external engagements, developing briefing books, talking points, Q&As, prepared remarks and amplification plans, as applicable.
- Create social media content for executive channels and develop strategic content calendars in line with platform best practices and business priorities.
- Drive coordination across CA&C on enterprise-wide media and thought leadership efforts, including overseeing the Media Center of Excellence, enabling insights sharing and developing shared resources for the team.
- Track the financial markets, external media and competitive environments, and emerging issues, and recommend proactive or defensive communications strategies.
- Develop measurement and reporting on media coverage and communications programs to assess effectiveness and identify opportunities to strengthen the company’s reputation.
- Effectively collaborate with business partners, public relations agencies, event organizers, and other vendors to support relevant workstreams.
- Minimum 6-8 years communications/PR experience with demonstrated ability to handle all types of media and corporate communications.
- Significant experience in corporate, financial, and/or strategic communications, ideally within a large public company, financial institution, or communications agency supporting clients in the sector
- Deep understanding of financial statements, earnings reporting, and financial markets
- Experience with both proactive media relations and issues/reputation management
- Excellent writing and verbal communications skills, and experience working directly with senior-level executives
- Well-rounded project management skills, with demonstrated ability to drive cross-functional initiatives and efficiently manage multiple business priorities
- Sound judgment and ability to operate effectively in high-profile situations, under tight deadlines and with confidential information
- Strong interpersonal skills and ability to build trusted relationships across functions and levels
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- Minimum 6-8 years of communications or public relations experience
- Experience handling corporate communications and multiple types of media
- Significant experience in corporate, financial, or strategic communications
- Deep understanding of financial statements, earnings reporting, and financial markets
- Experience with proactive media relations and issues or reputation management
- Excellent written and verbal communication skills
- Experience working directly with senior-level executives
- Project management experience driving cross-functional initiatives and managing multiple priorities
- Sound judgment and ability to work effectively in high-profile situations under tight deadlines with confidential information
- Strong interpersonal skills and ability to build trusted relationships across functions and levels
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Strong & Reliable Incentives — Bonuses are often viewed as strong and materially boost total compensation when combined with benefits. Company-performance bonuses are highlighted as a recurring strength.
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Leave & Time Off Breadth — Paid time off and paid leave are frequently highlighted as strengths within the total rewards package. These policies support work-life balance and contribute meaningfully to overall satisfaction.
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Retirement Support — Retirement benefits are frequently mentioned as a positive component of the package. These offerings add tangible value beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
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