Director of Content Marketing | Housing

Posted Yesterday
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New York City, NY
In-Office
175K-230K
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
EliseAI is a conversational AI startup based in New York City, using machine learning to automate business conversations
The Role
As the Director of Content Marketing, you will lead content strategy and execution to enhance EliseAI's brand presence and drive demand. Responsibilities include managing content calendars, creating high-impact assets, and collaborating cross-functionally to develop engaging storytelling that resonates in the B2B SaaS and AI markets.
Summary Generated by Built In

About EliseAI

At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.

  • Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.

  • Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.

With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

About the Role

As Director of Content Marketing, you’ll own the strategy, execution, and performance of all content that fuels EliseAI’s brand presence, demand generation, and thought leadership. You’ll lead a small but mighty content team and work cross-functionally with Product Marketing, Demand Gen, Sales, and Customer Success to tell our story in a way that educates, inspires, and converts.

This is a player-coach role: you’ll set the vision and strategy, but also roll up your sleeves to write, edit, and produce high-impact content across formats. From long-form thought leadership to fast-moving campaign assets and video, you’ll ensure our content stands out in the crowded B2B SaaS and AI landscapes.

EliseAI is redefining how property management and healthcare operate, and you’ll be the one shaping the narrative. You’ll have the opportunity to build a content function from the ground up at unicorn scale—owning the voice, style, and message that will resonate with our market and drive growth.

Key Responsibilities

  • Content strategy & ownership – Develop and lead a content strategy aligned with EliseAI’s business goals, buyer journey, and target industries

  • Editorial leadership – Manage the content calendar, ensuring a consistent pipeline of high-quality assets across formats (articles, white papers, case studies, videos, webinars, and more)

  • Demand-driving content – Partner with Demand Generation to create conversion-focused assets for campaigns, ABM programs, and digital channels

  • Brand & thought leadership – Build EliseAI’s reputation as a category leader through original research, industry commentary, and engaging storytelling

  • Customer-driven storytelling – Collaborate with Customer Success and Sales to turn customer successes into compelling case studies, testimonials, and video stories

  • SEO & distribution – Partner with digital teams to ensure content is optimized for search, discoverability, and engagement

  • Measurement & optimization – Track performance metrics, analyze results, and adjust strategies to maximize content’s business impact

  • Team building – Recruit, mentor, and develop a high-performing content marketing team and manage freelance/agency resources as needed

Move at rocket speed, build something massive.

We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff. We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.

Requirements

  • 8+ years in content marketing or editorial roles, with at least 3 years leading a content function in a B2B SaaS or tech company

  • Proven track record of building and executing content strategies that drive measurable demand and brand impact

  • Exceptional writing and editing skills, with the ability to adapt tone and style for different formats, audiences, and channels

  • Experience managing multi-format content production, including video, webinars, and interactive content

  • Strong understanding of SEO, content analytics, and distribution strategies

  • Comfortable working closely with executives, customers, and subject-matter experts to extract compelling stories

  • Ability to balance strategic thinking with hands-on execution in a fast-paced, high-growth environment

  • Willingness to work in person at our NYC office, or other corporate offices, 4–5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

  • Equity in the company in the form of stock options

  • Medical, Dental and Vision premiums covered at 100%

  • Fully paid parental leave

  • Commuter benefits

  • 401k benefits

  • Monthly fitness stipend

  • A collaborative in-office environment with an open floor plan, fully stocked kitchen, and company-paid lunch

  • Fun company social events through our Elise and the City program

  • Unlimited vacation and paid holidays

  • We'll cover relocation packages and make the move exciting, not painful!

Job Compensation Range

The salary range for this role is $175,000 – $230,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location, and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]

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The Company
HQ: New York, NY
320 Employees
Year Founded: 2017

What We Do

EliseAI is a machine learning technology company based in New York City. Our mission is to improve life's most critical areas through AI automation.

Our state-of-the-art AI Assistant automates customer conversations across multiple channels to elevate customer service and improve the bottom line. Email, text, webchat, phone; we've built artificial intelligence that can respond to leads and customers 24/7 with accurate and helpful information. As of 2023, we’ve partnered with the top 200 property managers in America to automate leasing and increase access to housing.

We’re building a future of fully autonomous buildings and healthcare systems, similar to autonomous cars. Our technology takes on the repetitive, manual tasks that slow teams down, allowing them to monitor, decide, and act through AI. This reduces operational overhead while empowering people to focus on higher-value work.

Right now, we're in the process of expanding our offerings from the multifamily industry to encompass more industries, including healthcare. We're seeking candidates to join our fast-paced environment and tight-knit team committed to making a positive impact. Discover opportunities: https://www.eliseai.com/careers

Why Work With Us

We think big and build tech to create a positive impact on the world. You will have the chance to join a fast-paced environment and tight-knit team committed to making a positive impact with lots of opportunity to have a huge influence and build new products!

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EliseAI Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We are a fully in-office company with a beautiful new office located at E 33rd Street and Park Ave. Our employees work in person 4-5 days per week.

Typical time on-site: Not Specified
Company Office Image
HQNew York, NY
Chicago
Boston, Massachusetts
San Francisco, California
Learn more

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