Director, Consumer PR & Communications

Posted Yesterday
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New York, NY, USA
In-Office
144K-206K Annually
Expert/Leader
eCommerce • Retail • Software • Sports
Tech-First Sports Licensed E-Commerce Cutting-Edge Company
The Role
Leads consumer public relations and communications for Fanatics Sports & Casino and its broader ecosystem. Develops brand narratives, secures earned media, builds relationships with sports, consumer, technology, lifestyle, and creator press, and creates culturally relevant campaigns. Partners with Marketing, Product, Legal, and Compliance in a regulated environment while establishing messaging frameworks, creator playbooks, KPIs, and reporting systems across multiple products.
Summary Generated by Built In
About Us
Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Director, Consumer PR & Communications Fanatics Sports & Casino & Ecosystem

Fanatics Betting & Gaming (FBG) is redefining how fans engage with the moments they care about, from sports betting and live casino to prediction markets and beyond. Our ecosystem spans Fanatics Sport and Casino, the Fanatics App, our loyalty program Fanatics One and currency of sport, FanCash, and we're building something that's never existed at this scale before. There's no playbook to copy.

We're looking for a stellar brand communications leader to help tell the stories that put Fanatics Sports & Casino and our broader Fanatics ecosystem at the center of sports culture, internet moments, and fan obsession. This role owns the earned media narrative across our full consumer portfolio — finding the angles, building the relationships, and creating the moments that make fans pay attention.

Reporting to the VP, Brand Communications, the ideal candidate is on top of emerging trends, experienced landing earned coverage across both traditional press and new media, and genuinely excited to take calculated risks in a regulated industry. You're a cultural observer first, a strategic communicator second, and someone who moves fast without sacrificing judgment.

What You'll Do

  • Develop and lead a brand communications strategy that builds awareness, drives product adoption, and shapes how fans think and talk about Fanatics Sport and Casino, the Fanatics App, our loyalty program Fanatics One and currency of sport, FanCash
  • Tell the story of Fanatics Sport and Casino and the Fanatics app’s innovation, from how we're changing the way fans bet and predict, to the experiences only Fanatics can offer at the intersection of sports, culture, and commerce.
  • Cultivate strong relationships with consumer, sports, tech, lifestyle, and creator press to build credibility and secure meaningful coverage that reinforces FBG's position as the most fan-forward platform in the space.
  • Proactively insert the Fanatics Sports & Casino and Fanatics app (and FanaticsOne & FanCash) brands into cultural and sports conversations, identifying real-time moments and translating them into earned media and creator-led visibility before the window closes.
  • Use data storytelling, trend reports, partnerships, and cultural insights to create campaigns and moments that spark conversation with key audiences.
  • Partner closely with Marketing, Product, Legal, and Compliance to align storytelling with business priorities across all four products.
  • Build and maintain distinct but cohesive narratives for each product, ensuring each has its own voice while reinforcing the strength of the broader Fanatics ecosystem.
  • Define KPIs and reporting frameworks to measure what's working across media, influencer, and campaign efforts.
  • Build foundational communications infrastructure: messaging frameworks, media strategy, creator playbooks, with a startup mindset inside a scaled company.

What You Bring

  • 10+ years of PR or communications experience, ideally within consumer tech, sports, entertainment, fashion/luxury or marketplace businesses.
  • Deep experience shaping consumer narratives for fast-moving brands, with a proven track record of driving awareness and cultural relevance through earned media.
  • Strong media relationships across sports, consumer, lifestyle, and tech outlets both traditional and new.
  • Exceptional writing and storytelling skills; you can turn data, launches, and platform moments into stories people actually want to read.
  • Demonstrated fluency in sports, entertainment, and internet culture — you know what will land, what won't, and why timing is everything.
  • Experience building communications for a new product or category where you created the frameworks rather than inherited them.
  • Low ego, high ownership; comfortable getting in the weeds and delivering results as part of a collaborative, fast-moving team.
  • Strong judgment in regulated environments; you know how to be creative and bold within the right guardrails.
  • Comfortable managing multiple products, priorities, and workstreams simultaneously without losing the thread.
  • Open to regular travel to events and Fanatics offices for offsites and team meetings.


Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $143,000 to $206,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/

Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/



Salary Range
$144,000—$206,000 USD

By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.

Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.

Skills Required

  • 10+ years of PR or communications experience
  • Experience shaping consumer narratives for fast-moving brands and driving awareness through earned media
  • Strong media relationships across sports, consumer, lifestyle, and technology outlets
  • Exceptional writing and storytelling skills
  • Fluency in sports, entertainment, and internet culture
  • Experience building communications for a new product or category
  • Strong judgment in regulated environments
  • Ability to manage multiple products, priorities, and workstreams simultaneously
  • Experience in consumer technology, sports, entertainment, fashion/luxury, or marketplace businesses
  • Willingness to travel regularly to events and Fanatics offices

Fanatics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fanatics and has not been reviewed or approved by Fanatics.

  • Strong & Reliable Incentives — Incentives like annual bonuses and overtime opportunities are common, supporting higher total compensation especially in corporate roles. Seasonal premiums and performance bonuses are also cited across roles.
  • Healthcare Strength — Multiple medical plan options, mental-health services, and wellness programs are highlighted as core offerings. Additional supports like HSAs/FSAs and condition management further strengthen the health package.
  • Parental & Family Support — Paid maternity and paternity leave, fertility benefits, adoption assistance, and gender-affirmation coverage are explicitly included. Childcare support and backup care resources are also referenced.

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The Company
HQ: New York, NY
7,500 Employees
Year Founded: 1995

What We Do

Transforming the licensed sports industry through an innovative vertical e-commerce model that allows Fanatics to quickly design, manufacture and distribute high-quality fan gear across retail channels, better serving the real-time expectations of leagues, teams, fans and retailers in today’s mobile-first, on-demand culture.

Why Work With Us

You don't have to love sports to work here (though we love sports fanatics as well!). Fanatics is an industry leading, multi-billion dollar, international, privately held company with a casual, lofty space in the heart of Downtown Boulder. We have the advantages of a startup, without the pitfalls.

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