Senior Manager, Consumer Insights

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Nashville, TN, USA
In-Office
Digital Media
The Role
Daily Wire is hiring a Senior Manager of Consumer Insights to own how we understand our audience and ensure that understanding meaningfully shapes what we build, publish, and improve. This role is about turning real audience insight into better decisions across products, programming, marketing, and the member experience.

This is not a one-off research role. You will design and run a continuous, year-round consumer learning program and set the standard for how insight is generated, interpreted, and applied across the company. You will be expected to bring strong qualitative expertise, practical quantitative literacy, and sound judgment about what the data can and cannot tell us.

Reporting to the Director of Data Science and Analytics and working across Product, Content, Marketing, and senior leadership. Your job is not just to collect data, but to make it useful. That means choosing the right methods for the question, managing tradeoffs in time, sample size, and bias, and translating findings into clear narratives that help teams make better decisions.



What You’ll Do

  • Design and lead a year-round consumer research program that produces clear, decision-ready insights across podcasts, original programming, platform features, marketing, and the member experience
  • Own our qualitative research strategy end-to-end, including interviews, focus groups, diary studies, concept testing, and targeted deep dives
  • Design and oversee surveys and mixed-method research, making thoughtful choices around sampling, bias, and confidence levels
  • Build, manage, and evolve beta and research communities, including recruitment, segmentation, incentives, and ongoing engagement, while avoiding over-reliance on convenience or super-user samples
  • Advise teams on what conclusions are supported by the data and where uncertainty remains, with clarity and intellectual honesty
  • Decide when research should be conducted in-house versus externally and manage research vendors, budgets, and timelines without sacrificing rigor
  • Synthesize research into clear, compelling narratives and present insights to senior leaders in a way that drives real action
  • Set and maintain a high bar for research rigor, methodology, and ethical standards across all consumer insights work

What We’re Looking For

  • 5 to 8 years of experience in consumer insights, user research, or a related field
  • Deep, hands-on experience with qualitative research methods and strong instincts for when qualitative, quantitative, or mixed approaches are appropriate
  • Strong quantitative literacy, including survey design, sampling considerations, and interpreting imperfect or uneven data sets
  • Proven experience managing external research vendors and budgets
  • Background in media, technology, or subscription businesses strongly preferred
  • Clear, confident communicator who can explain insights, limitations, and tradeoffs to senior stakeholders
  • Strong judgment, organizational skills, and a practical, outcome-focused mindset
  • Comfort working cross-functionally and influencing decisions at multiple levels of the organization

This role plays a critical part in shaping what we build and why. You will help ensure that audience understanding is not episodic or performative, but embedded in how decisions get made. If you care about rigor, clarity, and impact, and you want your work to influence real outcomes, this role is built for that.

To learn more about Daily Wire, please visit the following Daily Wire Facebook and YouTube page links:
Daily Wire
Daily Wire Facebook
Daily Wire YouTube
Daily Wire X
PragerU

Daily Wire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please Note: Daily Wire participates in E-Verify and performs background checks on all new hires. We will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS), with information from each new employee’s form I-9 to confirm work authorization. Thank you!
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The Company
HQ: Nashville, TN
143 Employees
Year Founded: 2015

What We Do

Not every company kicks off in a converted garage and expands into one of America’s fastest-growing conservative media outlets for news, opinion, and entertainment - but then again, no other company is the Daily Wire. Built from the ground up by Ben Shapiro and Jeremy Boreing, the Daily Wire started as a side gig and morphed into a political news and commentary powerhouse in just 7 short years. Now, the Daily Wire is producing entertainment content, investigative journalism, multiple chart-topping podcasts, and - you guessed it - some fire memes. And we’re not stopping there. Our team is constantly moving, innovating and growing. We adapt to any and all obstacles with a team of creative geniuses that are all aligned in creating unparalleled content that provides a voice for facts and for freedom. We don't just echo whatever’s trending - we set trends. When you join the Daily Wire team, your finger isn’t just on the pulse. From the studios of CANDACE and The Ben Shapiro Show to the newsroom of some of America’s most influential writers, you are the pulse. And if that interests you, we’re all ears.

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