Director, Consumer Experience, UK&I

Posted 3 Days Ago
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Uxbridge, Greater London, England
Hybrid
Senior level
Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
We're a global snacking company empowering people to snack right.
The Role
The Director of Consumer Experience will lead the digital marketing strategy, manage budgets, and enhance media effectiveness while driving organizational transformation and cross-functional collaboration.
Summary Generated by Built In
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
You play a key leadership role in our global media, digital and data function and are responsible for the process and pacing of the global function. In this role, you partner closely within the function, across the organization and with our external partners to ensure the optimum execution of Mondelēz's media strategy for your region.
How you will contribute
You will set the vision and long-term media strategy and in partnership with the marketing team, set the strategic media plan for your region and assessing the plan's effectiveness with a focus on return on investment. You will also help build marketing capabilities, especially in the area of digital creative excellence for new media platforms, data and technology. In addition, you will be responsible for budget planning and implementation and locating leads on media buying.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
  • Extensive experience in leading digital marketing teams, developing strategies, and demonstrating a proven track record of success in achieve marketing goals
  • Deep expertise in CX journey strategy & POE
  • Demonstrable experience in designing and implementing successful digital marketing campaigns
  • Strong understanding of how all current digital marketing channels function
  • Passion for digital innovation, emerging technologies, and modern creativity (Gen AI, personalization, social influence)
  • Use to lead JBP partner investment
  • Efficiency & effectiveness (ROI) and cost optimization
  • Champion Business transformation and change management
  • Strong leadership skills with the ability to inspire and align cross-functional teams & external partners.
  • Excellent communication and influencing skills across multiple senior stakeholders.
  • Strategic future forward thinker with strong commercial acumen and analytical rigor.

More about this role
How you will contribute (accountabilities):
  • Set and drive the CX vision and strategy
  • Elevate Creative and Experience Excellenc
  • Drive Media Investment Efficiency & Effectiveness
  • Strengthen Partnership and Governance Excellence
  • Embed Digital marketing transformation and roadmap
  • Lead and inspire a cross functional team in service of brands
  • Work with teams in other functions

Travel requirements:
No more that10% of the time.
Relocation Support Available?
Country to country Relocation support available through our Global Mobility Policies
Business Unit Summary
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our succes
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER
Job Type
Regular
Media
Marketing

Top Skills

Data And Technology
Digital Marketing
Gen Ai
Marketing Analytics
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The Company
HQ: Chicago, IL
90,000 Employees
Year Founded: 2012

What We Do

Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world.

Our Purpose
Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Our Brands
We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.

Our People
Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are.

Our Strategies
We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities:

• Growth: accelerate consumer-centric growth
• Execution: drive operational excellence
• Culture: build a winning growth culture

Why Work With Us

We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.

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Mondelēz International Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

#TeamMDLZ F​lexible Work​ing Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time

Typical time on-site: Flexible
HQChicago, IL
MY
Singapore
Athens, GR
Bogotá, CO
Bratislava, SK
Breda, NL
Bucharest, RO
Hungary
Buenos Aires, Buenos Aires
East Hanover, NJ
İstanbul, Istanbul
Mexico, MX
Mumbai, IN
Praha, CZ
Santa Ana, CR
Santa Fé, MX
São Paulo, BR
Warsaw, PL
Learn more

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