Director of Consultant Relations

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

​Strategic Partners/Consultant Relations
Our Team and What We’ll Accomplish Together
TELUS Health supports the total health and well-being of over 35 million lives worldwide with our clinical expertise, global presence and digital well-being platform offered through our Integrated Health Solutions. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work. 
The successful candidate will build a strategy to cultivate existing and create new relationships within the consultant community (defined as Consultants, Brokers, and Third-Party Evaluators—TPEs) to open new TELUS Health opportunities, across all of TELUS Health products and services with an emphasis on mental health and wellbeing services.This role will own all aspects of the relationships, including TELUS Health messaging, relationship building, ongoing stewardship, and bilateral dialogue. Internally, the team member will be a trusted resource and advisor to the sales team and will facilitate a healthy dialogue between parties.  All of which will drive lead flow, increased deal sizes, and ultimately improved win rates into the respective Customer Facing Business Units (CFBUs). 

What you’ll do

• Leverage TELUS Health experience to generate lead flow and pipeline focusing on Wellness, Wellbeing, EAP, and other products. Build credibility and maintain trust by informing partners of new solutions and marketplace trends as a subject matter expert in total wellbeing—physical, mental, and financial.

• Prepare a personal portfolio plan and build a national/regional strategy for assigned consultant houses, following TELUS Health governance framework and executive reporting. 

• Project and forecast new business pipelines through Salesforce; track metrics and present progress to management.

• Collaborate with sales and strategic partnerships to drive product intensity

• Leverage all TELUS Health product lines and broader partner solutions (TBS, TAC, TI) to create a holistic growth plan. Act as a prospector to maintain a strong pipeline for each CFBU and support broker producers with proposals and presentations.

• Develop and maintain long-term strategic relationships with Third Party Evaluators, Consultants, and Brokers, providing proactive service and consultative support. 

• Leverage consultant relationships to communicate market trends to Product teams and maintain market understanding by monitoring competition and industry dynamics.

• Maintain a network with existing customers, prospects, and consultants; participate in industry events and professional associations.

• Participate in regional and cross-CFBU strategy, growth, and leadership initiatives. 

• Collaborate with CFBU resources (Sales/Development, Customer Success Managers, Marketing) to establish lead generation plans.

• Meet with the team to review performance, progress, and targets. 

• Participate in developing a scalable growth/sales process and lead team members to work as a positive unit, sharing best practices.

What you bring 

• Post-secondary education in Business Administration, Sales, Marketing, or industry-related field

• 8-10+ years related work experience Sales, Business Development, Partnerships, or Consultant Relations

• Work experience in wellness, wellbeing, employee benefits, brokerage/consultancy, or related industry fields is a requirement

• Market knowledge and extensive current relationships with the consulting community (Consultants, Brokers, and Third-Party Evaluators—TPEs)

• Goal oriented, and results driven

• Excellent communication, organizational, and interpersonal skills

• Demonstrated ability to manage special projects to successful completion

• Demonstrated ability to be a leader and an agent for change

• Demonstrated ability to negotiate, manage conflict, and manage risk

• Always reliable, consistent, flexible, and adaptable

**Please note this is a REMOTE position working within USA**

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A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.