Responsibilities May Include, But Are Not Limited To:
- Articulate insights gleaned from cultural trends and consumer behavior, artfully organizing information from observations to strategic implications and recommendations
- Develop digital creative briefs that inspire clients and creative teams alike to come up with idea development and implementation
- Build strategic messaging & communications frameworks designed to inform where and how a brand ideally connects with desired audience
- Build campaign and/or user journey to inform high-order campaign ecosystem, phasing & channel needs
- Works directly with clients, gaining their trust, and inspiring them to take the right risks so they may become known for digital & social 'firsts' that wow their consumers and audiences, while ensuring their professional success
- Work collaboratively with creative, analytics, paid and influencer teams to shape/customize creative executions based on platform knowledge and program goals
- Stay current on users, interactive trends, best practices, and digital experiences with an eye towards agency’s client base/portfolio
- Proactively identify new opportunities for client growth, and enforce processes and best practices across all engagements
- Develops well thought-out research plans (or informs research methods), identifying the right mix of primary and secondary, using cost and time-effective tools and trusted partners
- Partner with the measurement and analytics team to determine measures of success and synthesize findings to clear, actionable insights
Basic Qualifications:
- Minimum 6 years of experience in social, communications strategy, connections planning or other relevant capacity
- Bachelor's degree or equivalent work experience required
Preferred Qualifications:
- Strong social platform understanding & fluency of content best practices (existing & emerging)
- A passion for the intersection of culture and digital behavior
- Ability to leverage research & data to inform recommendations (channel, messaging, content, etc.)
- Experience building strategic messaging & communications frameworks designed to inform where and how a brand ideally connects with desired audience, as well as building campaign and/or user journeys to inform high-order campaign ecosystem, phasing & channel needs.
- Knowledge of or previous experience working with/in paid media space a plus
- Excellent communication & presentation skills
- Intermediate experience with research tools such as MRI, GWI, Comscore, Brandwatch/listening, etc.
- Ability to manage multiple tasks concurrently in a deadline-driven process
- Strong self-motivated and self-starting personality Understanding of earned media and ideas that generate headlines; experience working on campaigns that generate headlines
- Proven experience in delivering effective campaign plans for large, well-known brands
- Experience working collaboratively across partner agencies
Top Skills
What We Do
Edelman is a global communications firm that partners with businesses and organizations to evolve, promote and protect their brands and reputations. Our 6,000 people in more than 60 offices deliver communications strategies that give our clients the confidence to lead, act with certainty and earn the lasting trust of their stakeholders.
We develop powerful ideas and tell magnetic stories that move at the speed of news, make an immediate impact, transform culture and spark movements.
Since our founding in 1952 by Dan Edelman, we have remained an independent, family-run company. We use our profits to strengthen our business, provide our employees with opportunities to grow, advance our industry, and serve as a responsible citizen of the world. Every day, we strive to live and work by a long-held set of core values: the pursuit of excellence, the freedom to be curious, the courage to do the right thing, and a commitment to improving society.
Edelman is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities








