Position Overview
The Director of Compliance is responsible for the operational leadership and day-to-day administration of SteerBridge's Compliance Management System (CMS). Reporting to the Chief Compliance Officer, this oversees the operational execution of SteerBridge's Compliance Management System, including compliance monitoring, transaction monitoring, complaint management, regulatory change management, policy administration, financial crimes compliance, and issuing bank reporting. The Director of Compliance serves as the primary operational liaison with the issuing bank, regulators, auditors, and critical third-party service providers, ensuring delegated compliance responsibilities are executed effectively and in accordance with applicable laws, contractual obligations, and internal governance standards.
The Director of Compliance partners closely with business leaders, operations, product, information security, legal counsel, and third-party service providers to integrate compliance into daily business operations while supporting responsible growth and innovation. This position serves as a key resource for regulatory guidance, compliance oversight, and continuous improvement across the organization.
This is a hybrid position based in Vienna, VA.
Key Responsibilities
Compliance Program Management
Oversee the execution and ongoing administration of SteerBridge's Compliance Management System (CMS).
Partner with SightSpan to implement compliance frameworks, policies, procedures, risk assessments, and governance processes.
Develop and maintain compliance reporting, dashboards, and metrics to provide visibility into program effectiveness.
Identify opportunities to improve compliance processes, tools, and systems to support scalable program management.
Maintain awareness of regulatory changes and assess impacts to business operations and compliance requirements.
Compliance Monitoring, Testing & Reporting
Manage compliance monitoring and testing activities, including tracking findings, corrective actions, and remediation efforts.
Oversee compliance training programs by ensuring required training is identified, tracked, completed, and reported appropriately.
Prepare compliance reporting for leadership, banking partners, and other stakeholders.
Support regulatory examinations, audits, and compliance reviews by coordinating documentation, responses, and follow-up activities.
Banking, Payments & Consumer Compliance
Provide compliance guidance related to consumer financial regulations, including Regulation Z, TILA, Regulation E, EFTA, ECOA, FCRA, UDAAP, and other applicable requirements.
Review products, customer communications, disclosures, terms and conditions, and fee schedules to identify compliance considerations.
Maintain knowledge of payment card products, card network requirements, and banking partner obligations.
Oversee compliance activities related to AML/BSA, financial crimes compliance, fraud prevention, sanctions screening, and customer due diligence.
Banking Partner & Third-Party Oversight
Serve as a primary compliance contact for banking partners and third-party providers.
Support bank audits, regulatory inquiries, reporting requirements, and compliance reviews.
Manage compliance oversight activities for critical third parties, including banking partners, processors, fraud providers, and technology partners.
Build and maintain strong relationships with internal and external stakeholders.
Required Qualifications
Bachelor's degree in business, finance, risk management, law, criminal justice, or a related field.
10+ years of compliance, risk, or regulatory experience within banking, financial services, payments, or a related industry.
12–20 years of overall professional experience preferred.
Significant experience working within a bank, financial institution, or regulated financial services environment.
Strong knowledge of consumer banking regulations, including Regulation Z, TILA, Regulation E, EFTA, ECOA, FCRA, and UDAAP.
Experience managing compliance programs, monitoring and testing activities, risk assessments, reporting, and governance processes.
Experience supporting regulatory examinations, audits, and banking partner reviews.
Strong understanding of AML/BSA, financial crimes compliance, fraud prevention, and sanctions requirements.
Experience working with payment products, card programs, or banking partnerships.
Preferred Qulifications
- Experience with credit cards, payments, fintech, sponsor banks, or issuing banks.
- Experience supporting card network programs and payment processing environments.
- Experience working with Banking-as-a-Service (BaaS) or embedded finance models.
- Experience partnering with external compliance consultants or advisory firms.
- CRCM, CAMS, or similar compliance certifications.
- Experience developing executive-level compliance reporting and governance materials.Shape
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life Insurance
- 401(k) Retirement Plan with matching
- Paid Time Off
- Paid Federal Holidays
Skills Required
- Bachelor's degree in business, Finance, Risk Management, Criminal Justice, Law, or related field.
- Five years progressive compliance experience within financial services, banking, fintech, or payments.
- Three years of leadership experience managing compliance programs or teams.
- Demonstrated experience supporting regulatory examinations and issuing bank oversight.
- Working knowledge of Compliance Management Systems, consumer financial regulations, and BSA/AML compliance.
- Hybrid work arrangement based in Vienna, VA (on-site presence required).
- CRCM Certification (or similar).
- CAMS Certification (or similar).
- Experience supporting Banking-as-a-Service (BaaS) programs.
- Experience working with issuing bank partnerships and payment card products.
What We Do
SteerBridge is a technology company that provides professional services and solutions to the U.S. Government and Corporate counterparts through a wide array of capabilities and myopic focus on innovative solutions. We leverage decades of federal acquisition and private sector experience to deliver best in class commercial solutions while maximizing Veteran talent to enhance efficiency and surpass expectations. Current & Past Services include: Veteran Relations | Strategic Communications | General Technology Services | Software Engineering | Program Management | Business Process Management | Cybersecurity Professional Services | AI/ML capabilities | Data Management & Analytics.
