Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being a leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Compliance plays a critical role in ensuring Coupang operates ethically, transparently, and in full alignment with applicable laws, regulations, and internal policies. As a Compliance Director/Senior Principal, you will lead and manage compliance programs across multiple domains, ensuring they are effectively embedded into the organization and executed with rigor.
You will act as a strategic partner to business and functional leaders, driving compliance program governance, risk management, and remediation efforts while operating in a fast-paced, rapidly evolving global environment.
What You Will Do
Develop and manage compliance programs across key domains including Health & Safety, Fire Safety, Fair Trade, HR, Product & Trade, Environment, Last Mile Logistics, Trust & Safety, AML/Sanctions, Data Privacy, Ethics & Anti-Corruption, and Financial Crime
*Manage 1 to 3 assigned compliance domains based on expertise, with global coverage across compliance projects
Drive program governance by establishing timelines, tracking progress, and ensuring delivery of key compliance priorities
Develop and maintain centralized risk tracking systems to monitor compliance gaps and remediation progress
Ensure timely identification, escalation, and resolution of non-compliance issues across the organization
Collaborate closely with compliance domain leaders and cross-functional stakeholders to ensure program effectiveness and alignment
Prepare and communicate reports, dashboards, and metrics on compliance program performance, including risk status, legal registers, monitoring activities, and compliance priorities
Partner with senior leadership to drive remediation efforts and strengthen compliance controls
Drive continuous improvement initiatives to enhance compliance frameworks, processes, and organizational awareness
Promote a strong compliance culture by embedding policies, standards, and expectations across the organization
Basic Qualifications
Bachelor’s degree in Law, Business, Finance or related field
10+ years of experience in compliance, risk management, or related areas
Strong project management and organizational skills with the ability to manage multiple priorities under tight deadlines
Experience in compliance program management and risk assessment methodologies
Analytical mindset with the ability to evaluate complex risks and develop practical solutions
Excellent communication and stakeholder management skills
Ability to work independently in a fast-paced and ambiguous environment
Preferred Qualifications
Broad knowledge across multiple compliance domains
Experience managing compliance programs in e-commerce, technology, or logistics environments
Global or regional compliance program management experience
Strong influencing skills and ability to partner with senior leadership
Advanced degree or professional certifications (e.g., CAMS, CIPP, CPA, JD)
Strong organizational and program management skills
Recruitment Process and Others
Recruitment Process
Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
https://privacy.coupang.com/en/land/jobs/
Skills Required
- Bachelor's degree in Law, Business, Finance or related field
- 10+ years of experience in compliance, risk management, or related areas
- Strong project management and organizational skills
- Experience in compliance program management and risk assessment methodologies
- Excellent communication and stakeholder management skills
- Broad knowledge across multiple compliance domains
- Experience managing compliance programs in e-commerce, technology, or logistics environments
- Global or regional compliance program management experience
- Advanced degree or professional certifications (e.g., CAMS, CIPP, CPA, JD)
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
-
Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
-
Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
-
Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
Gallery
