Director, Compliance Advisory

Who we are: 

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig. 

Together, we are the leading alternative lending bank in Canada. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers. 

Home Trust Company has developed a track record of success as Canada’s leading alternative lender, employing nearly 800 people in our Toronto headquarters and branches across the country. Building on the demonstrated strength of its core residential mortgage lending business, the Company also offers complementary lending services, as well as highly competitive deposit investment products, through Oaken Financial. Our culture has been shaped by the passion and integrity of our people.   

Join Home Trust as a Director, Compliance Advisory, reporting to the Vice President, Business Conduct & Chief Privacy Officer, and be part of our talented and growing team! 

About the role:  

As a Director, Compliance Advisory, you will support the VP, Business Conduct & CPO in the general development, implementation, oversight and administration of the Bank’s consumer protection and privacy programs.
Specific purpose of the role involves the provision of general compliance advisory support with emphasis on acting as the liaison between business units and consumer protection and privacy regulators; provide strategic advice to business units to understand their compliance obligations, identify and remediate compliance gaps; and generate reporting on compliance issues.

What you’ll do: 

• Identify, interpret and assess legislative and regulatory risks and impacts to the Company, in particular relating to consumer protection and privacy for a designated product portfolio; proactively monitor, identify and report on compliance changes, trends and other forward looking compliance matters.
• Provide compliance advisory support on internal projects, new business initiatives and significant projects through the formal risk assessment process; provide subject matter expertise, guidance and coaching to internal Compliance staff.
• Advise on RCM reportable events, breaches and other instances of non-compliance as well as remedial action steps; track any issues to full resolution; promote accountability and ownership for compliance risk management.
• Review marketing, sales and product materials and communications to ensure regulatory compliance.
• Provide support to the VP, Business Conduct & CPO on consumer protection and privacy matters in the annual Compliance Plan; advise on compliance policy recommendations; provide advisory support on preparing the annual CCO & CAMLO reports; report on the status of consumer protection and privacy programs.
• Generate compliance risk awareness within the designated product portfolio and liaise/manage relationships with the Company’s internal control functions.
• Implement prudent policies and procedures to mitigate reputational risk, meet or exceed regulatory requirements, promote a sound compliance culture, and report to management on compliance matters.
• Periodically monitor compliance with Material Legislative Requirements; investigate and initiate action plans to resolve instances of non-compliance.
• Conduct Privacy Impact Assessments; review and coordinate responses to formal privacy access requests.
• Support the development and refinement of compliance policies, procedures and internal controls; contribute compliance metrics and reporting information; provide assistance on compliance-related quality assurance reviews and monitoring program requirements.
• Assist in the development of training initiatives and materials; build internal expertise and compliance knowledge; manage, develop and maintain compliance training materials, resources and job aids.
• Maintain knowledge of the Company’s information handling practices, products, legislative/regulatory compliance requirements and trends impacting regulated financial services.
• Maintain direct supervisory responsibility of staff, coordinate work, and provide coaching and direction to direct reports on compliance initiatives.
• Attend relevant committee meetings with the Canadian Bankers Association and perform other duties as required.

What we’re looking for:  

• Undergraduate degree in Business, Finance, Law or related field/professional certification/business experience.
• Minimum 10 years’ experience in financial services, with a minimum of 10 years in a compliance capacity
• Strong knowledge of financial regulations and controls
• Knowledgeable in Canadian private sector privacy legislation
• Proficiency in French beneficial
• Ability to analyze and interpret legislative requirements and communicate requirements to affected business units
• Ability to consult and partner within all levels of the organization including senior level officers
• Experience leading and coaching teams
• Excellent communication and interpersonal skills including the ability to lead directly and by influence
• Policy writing
• Strong expertise in working with regulatory guidelines and requirements

What you’ll love about working here: 

• Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.  

• Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.  

• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.  

• Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.  

• Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.  

• Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match. 

• Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.  

• On-Site Fitness: Gym access at our London and Montreal offices.  

• Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.  

• Family Support: Parental leave top-up program to help you during life’s big moments.  

• For more information on who we are as an employer click here. 

What you can expect - pay & process: 

• Expected base salary range is $140,000.00 - $155,000.00, plus the opportunity to earn an annual incentive bonus tied to performance.    

• This posting is for an existing vacancy within our organization.  

• Artificial intelligence may be used in parts of the recruitment process. 

• All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.  

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.  

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

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