The Role
Lead business development and referral growth by identifying prospects and referral sources, developing sales strategies, achieving revenue goals, maintaining client relationships, and coordinating with managers to deliver projects and improve retention.
Summary Generated by Built In
Job Summary & Responsibilities
The Director of Community Growth and Development is responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfaction. Some of their main duties include brainstorming with other business development staff to define the scope of the project, review requirements, and approve timeframes. They work well with other company managers to oversee the progress of business development.
Duties include but are not limited to:
- Identify and develop new and existing referral sources to develop successful referring relationships.
- Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
- Achieve revenue goals.
- Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references.
- Other duties as assigned.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.
- Knowledge of conflict resolution techniques at an expert level.
- Time management and time critical prioritization skills.
- Bachelors Degree preferred.
- 5 - 7 years of directly related or closely related experience.
- 3 - 5 years of Management and/or Supervisory experience.
Skills Required
- Professional communication skills (phone, interpersonal, written, verbal)
- Professional customer service skills
- Self-motivated, proactive, detail oriented, team player
- Expert-level knowledge of conflict resolution techniques
- Time management and time critical prioritization skills
- Bachelor's Degree
- 5 - 7 years of directly related or closely related experience
- 3 - 5 years of management and/or supervisory experience
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The Company
What We Do
With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
