Director of Community Growth and Development

Posted 6 Days Ago
Be an Early Applicant
Gaithersburg, MD, USA
In-Office
75K-85K Annually
Mid level
Real Estate
The Role
Leads community growth and business development by identifying referral sources, generating prospects through strategic sales, achieving revenue goals, and strengthening client relationships. The role focuses on residential and HOA markets, referral partnerships, customer retention, and new sales while collaborating with managers and business development staff.
Summary Generated by Built In
Job Summary & Responsibilities

The Director of Community Growth and Development is responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty, and improve customer satisfaction. Some of their main duties include brainstorming with other business development staff to define the scope of the project, review requirements, and approve timeframes. They work well with other company managers to oversee the progress of business development. 


Job Duties and Responsibilities


  • Identify and develop new and existing referral sources to develop successful referring relationships. 
  • Actively identify and generate prospects through strategic sales strategies focusing on customers in target markets.
  • Achieve revenue goals. 
  • Maintain good working relationships with existing clients previously to enhance client retention and new sales through referrals and references. 
  • Other duties as assigned.

Annual salary: $75-$85K + commission.

Preferred Qualifications
  • 3+ years of business development /  sales experience is required.
  • Experience selling in the residential and HOA industries, or residential contractors and vendor partners, is highly preferred. 
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Professional customer service skills.
  • Self-motivated, proactive, detail oriented and a team player.
  • Knowledge of conflict resolution techniques at an expert level.
  • Time management and time critical prioritization skills.



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Skills Required

  • 3+ years of business development or sales experience
  • Experience selling in residential and HOA industries, or with residential contractors and vendor partners
  • Professional phone, interpersonal, written, and verbal communication skills
  • Professional customer service skills
  • Self-motivated, proactive, detail-oriented, and team-oriented
  • Expert-level conflict resolution skills
  • Time management and time-critical prioritization skills
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The Company
HQ: Dallas, TX
1,353 Employees
Year Founded: 1979

What We Do

With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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