Director, Communications

Public Relations & External Communications:

• Lead comprehensive public relations strategy and execution, including media relations, industry positioning, and thought leadership initiatives
• Oversee the creation of external communications, including press releases, media pitches, external affairs, and corporate announcements
• Own and organize public relations calendar and strategy
• Partner with and manage external public relations agency to execute PR campaigns and media outreach initiatives
• Monitor and manage brand reputation across all channels, implementing proactive reputation management strategies
• Build and maintain relationships with key industry journalists, analysts, and influencers in the data center and technology sectors
• Manage stakeholder communications including investor relations support, customer communications, and partner messaging
• Develop content for social media channels and ensure it aligns with our brand voice and strategic goals
• Coordinate external communications for product launches, partnerships, and major business announcements
• Develop crisis communication plans and serve as primary communications lead during crisis situations
• Oversee media training for executives and key spokespersons
• Manage awards submissions and industry recognition opportunities to enhance brand visibility

Executive Communications:

• Provide strategic communications counsel to C-suite executives and senior leadership team
• Draft executive messaging including speeches, presentations, bylined articles, and thought leadership content
• Support CEO and executive team with media interviews, conference presentations, and public speaking engagements
• Develop executive communication strategies for key business initiatives, acquisitions, and strategic announcements
• Coordinate executive visibility at industry events, conferences, and customer engagements

Internal Communications:

• Develop and implement strategies to keep employees informed, engaged, and aligned with company goals, using internal newsletters, announcements, and other materials
• Facilitate two-way communication via the corporate intranet, all-company email, town halls, video, and social media, ensuring consistent and effective messaging in collaboration with HR and other departments
• Advise senior leadership on impactful communication practices and build internal communication programs to drive engagement and convey company strategy, vision, and processes
• Support managers in their communication responsibilities through coaching and tools, fostering a two-way dialogue
• Lead change management communication strategies, adapting to external/internal environments, and manage key employee communication channels, measuring their effectiveness and recommending improvements
• Produce content to align employee work with company goals, monitor employee engagement, and collaborate with HR on improvement strategies
• Promote and reinforce the company's brand standards

Qualifications:

• 8+ years of experience in communications with significant public relations and brand reputation management experience
• Proven track record supporting C-suite executives with strategic communications and executive messaging
• Demonstrated experience in crisis communications and reputation management
• Strong portfolio of successful PR campaigns and media relations achievements
• Excellent writing, editing, and proofreading skills with a keen eye for detail
• Strategic mindset with ability to develop comprehensive content strategies across multiple channels including video content
• Experience with video content strategy and multimedia content development
• Strong organizational skills and the ability to manage multiple high-priority projects simultaneously
• Experience with social media management and website content creation
• Comfort working with senior executives and board-level communications
• Willingness to explore and utilize AI tools in communications
• Software experience: HubSpot, Canva, and project management tool
• Experience in the data center, power and energy, or technology industry preferred
• Crisis communications experience in technology or infrastructure industries preferred
• Media training and spokesperson experience preferred
• Experience with video production oversight and multimedia content creation preferred
• Familiarity with using AI-driven content tools and analytics platforms preferred
• Demonstrated success managing corporate reputation during challenging situations preferred

Education/Certifications:

• Bachelor's degree in Communications, Public Relations, Marketing, Journalism, or a related field

Work Environment:

• Hybrid work schedule with regular in-office presence required
• Must be local to Dallas-Fort Worth area and able to commute to office during hybrid workdays