Director of Commercial Planning

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.

Full-Time Employee Benefits & Compensation Overview

As a full-time employee of Contour, you are eligible for the following benefits and programs:

Insurance

• Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan

• Eligibility begins the first day of the month following your hire date.
• The Company offers a matching contribution up to 6% of your eligible compensation.
• Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave

• Accrual of up to 56 hours of paid sick leave per year.
• Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours

• Eligible to receive vacation hours on January 1st following your hire date.
• These hours will be vested and available for use in accordance with Company policies.

Non-Revenue/Space Available (NRSA) Travel Privileges

• NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.

Leaves of Absence

• Eligible for various types of leave, including:
  • Medical Leave
  • Non-Medical Family Care Leave
  • Maternity and Paternity Leave
  • Personal Leave
• Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.

Compensation Details

• Contour Airlines offers a competitive salary based on your prior work experience.

Equal Employment Opportunity

Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.

Accommodations

Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at [email protected].

Join Our Growing Team

Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.

Summary of Essential Duties

Contour is seeking a highly analytical and commercially minded Director of Commercial Planning to lead the company’s network planning, commercial forecasting, route performance analysis, and strategic growth evaluation.

The Director of Commercial Planning will play a central role in determining where and how Contour deploys its aircraft, evaluates new market opportunities, optimizes existing routes, and develops the analytical foundation for major commercial decisions. The position will work closely with Revenue Management, Marketing, Finance, and the Operations Teams. 

This is a highly visible role with direct influence on Contour’s growth strategy and financial performance. The ideal candidate combines strong quantitative and financial skills with practical airline commercial judgment and the ability to translate complex analysis into clear recommendations and executable decisions.

Ideal Candidate

The successful candidate will be intellectually curious, highly analytical, commercially aggressive, and comfortable operating in an entrepreneurial environment. This individual should be equally comfortable building a detailed route profitability model, challenging the assumptions behind a forecast, and presenting a concise recommendation to both internal and external stakeholders.

Contour operates differently from a traditional large network airline, and the successful candidate will recognize opportunities that may not fit conventional airline planning models. The role requires someone who can combine rigorous analysis with creativity, commercial judgment, and a willingness to challenge established assumptions.

Key Responsibilities

Network & Market Planning

• Lead the evaluation, development, and optimization of Contour’s route network and aircraft deployment.
• Identify and evaluate new market opportunities utilizing passenger demand, fare, competitive, demographic, connectivity, operational, and financial data.
• Develop detailed route-level business cases, including revenue forecasts, operating cost estimates, profitability projections, and scenario analyses.
• Recommend market launches, frequency changes, schedule adjustments, aircraft allocation, and market exits based on financial and strategic performance.
• Maintain short-, medium-, and long-term network plans aligned with aircraft availability, fleet growth, and company strategy.
• Evaluate opportunities across scheduled service, Essential Air Service (“EAS”), public-private partnerships, at-risk flying, and other commercial structures

Commercial Forecasting & Performance

• Own route-level forecasting and commercial performance reporting across the network.
• Establish performance expectations and KPIs for new and existing markets, including load factor, yield, revenue per departure, passenger volume, and route contribution.
• Conduct regular market performance reviews and identify opportunities to improve revenue, capacity deployment, schedule quality, or profitability.
• Partner with Finance to ensure commercial forecasts are incorporated into company budgets, forecasts, and long-range plans.

Revenue & Market Analysis

• Analyze booking trends, fares, passenger demand, competitive capacity, seasonality, and customer behavior to support commercial decision-making.
• Work closely with Revenue Management to develop market-level pricing strategies and optimize revenue performance.
• Evaluate passenger stimulation, market share, connecting traffic opportunities, and competitive responses associated with proposed network changes.
• Utilize industry data sources and internal booking information to develop market intelligence and identify emerging opportunities.

Schedule & Capacity Planning

• Develop commercially optimized schedules that balance customer demand, connectivity, aircraft utilization, crew considerations, maintenance requirements, and operational reliability.
• Partner with Operations and Crew Planning to ensure proposed schedules are operationally achievable and efficiently utilize company resources.
• Evaluate schedule alternatives and quantify the commercial and financial implications of different operating scenarios.
• Support seasonal schedule development and longer-term fleet deployment planning.

Strategic Growth & Partnerships

• Support evaluation of strategic commercial opportunities, including airline partnerships, interline and codeshare opportunities, airport incentives, minimum revenue guarantees, and other risk-sharing structures.
• Develop financial analyses supporting negotiations with airports, communities, tourism organizations, government entities, and commercial partners.
• Support preparation of EAS and other government-supported air service proposals, including market analysis, schedule development, traffic forecasting, and financial modeling.
• Partner with Marketing to identify opportunities to improve market development and accelerate the performance of new routes.
• Support senior leadership on fleet planning, strategic initiatives, acquisitions, and other commercial projects as required.

• Be at least 23 years of age.
• Be authorized to work in the United States and able to travel in and out of the United States.
• Must have a valid driver’s license and good driving record.
• Must understand, read, and write English.
• Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares
• Able to pass a 10-year work history review and submit to criminal background and fingerprint checks.
• Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
• Possess strong leadership, interpersonal and organizational skills.
• Must have well-developed people skills and ability to work with a variety of personalities.
• Able to coordinate multiple priorities and meet deadlines.
• Maintain strong attention to detail.
• Able to handle interruptions and a fast-paced environment
• Be self-motivated and able to motivate others.
• Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
• Bachelor’s degree in Finance, Economics, Business, Aviation, Engineering, Mathematics, Data Analytics, or a related field.
• 5+ years of experience in airline network planning, commercial planning, revenue management, strategy, finance, or a closely related analytical role.
• Strong financial modeling, forecasting, and quantitative analytical capabilities.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Demonstrated ability to analyze large and complex datasets and translate findings into actionable commercial recommendations.
• Strong understanding of airline economics, including load factor, yield, RASM, CASM, contribution margin, aircraft utilization, and route profitability.
• Ability to communicate complex analytical conclusions clearly to senior executives and non-technical stakeholders.
• Strong organizational skills and ability to simultaneously manage multiple high-priority projects in a fast-moving environment.
• Understanding of airline distribution, interline partnerships, codeshare relationships, and connecting passenger economics.
• Familiarity with DOT airline data, O&D data, ARC/BSP data, Cirium, Diio, MIDT, or similar aviation intelligence platforms.
• Experience evaluating EAS markets, airport incentive programs, minimum revenue guarantees, or other public-private air service agreements

Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.