Director, Commercial Operations, Neuroscience

Posted Yesterday
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2 Locations
In-Office
186K-345K Annually
Senior level
Biotech • Pharmaceutical
The Role
Lead commercial operations for the Neuroscience therapeutic area, driving executional excellence, meeting readiness (ECN, LRRs, MBRs), program alignment, change management, and cross-functional initiatives to support TA Heads, GMs and enterprise strategy.
Summary Generated by Built In

Job Description Summary

The Director, Commercial Operations will contribute to elevating excellence in execution in the US organization by contributing to consistently boosting performance, achieving executional certainty and ensuring operational effectiveness across the GM organization. This will be achieved in close collaboration and at the service of TA Heads, GMs and Functions so that we can fully unleash the potential and power of the US model through simplicity, empowerment, clarity and proper governance.
This role reports operationally to the SVP, Therapeutic Area Head for Neuroscience and functionally to the VP, General Manager, Established Medicines Portfolio & Commercial Operations.
This role engages with all levels of the organization, identifying areas of operational focus to enable business-critical change. The Director, Commercial Operations plays a critical role in the US organization by managing General Management meetings/engagement operations, leading key initiatives, and contributing to develop cross-divisional interconnectivity, also through change management activities.


 

Job Description

Key Responsibilities:

  • Partner with the TA Head, GMs and BEL to manage operations by orchestrating the preparation of all deliverables, prioritizing time commitment and workload
  • Ensure readiness for key TA engagements, such as ECN meetings, LRRs (Launch Readiness Reviews) and MBRs (Management Business Reviews) 
  • Support Investor Relations process (e.g. preparation for Quarterly Earnings calls)
  • Drive alignment and prioritization of TA activities through TAAF (TA Alignment Forum)
  • Lead and manage key initiatives for the General Management organization in collaboration with US Functions related to key business priorities
  • Influence decisions and drive alignment between US TA priorities and US enterprise strategy, including alignment with S&G and INT Teams
  • Oversee critical initiatives to drive excellence in our culture, operations and ways of working 
  • Build excellence in day-to-day meeting operations, processes and outcomes

Essential Requirements:

Education (minimum/desirable):

Bachelor's Degree required, Master’s Degree preferred

Experience:           

  • 7+ years combined experience in pharmaceutical, biotech, healthcare, or healthcare consulting industry, inclusive of at least 2 different types of cross-functional roles/experiences
  • 4+ years leading complex projects requiring cross-functional alignment
  • 2+ years functional experience in the US, Commercial preferred
  • Strong business acumen, excellent strategic thinking and effective problem solving 
  • Track record of exceptional performance and execution that drives results in a cross-functional matrix
  • Proven self-starter with high standards of excellence, an innovative mindset and the ability to consistently meet deadlines
  • Excellent interpersonal and communication skills, with demonstrated ability to collaborate, operate and influence the organization
  • Outstanding ability to deal with ambiguity/uncertainty; Strong executive presence and ability to interact with senior Leadership; Curiosity, excellent listening skills and ability to challenge current thinking; Strong customer-focus mindset; Excellent PowerPoint skills

The salary for this position is expected to range between $185,500.00 and $344,500.00 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

To learn more about the culture, rewards and benefits we offer our people click here.


 

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. 


 

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.


 

Salary Range

$185,500.00 - $344,500.00


 

Skills Desired

Analytical Skill, Artificial Intelligence (AI), Business Development, Business Partners, Business Strategy, Change Management, Data Analytics, Finance, Go-To-Market Strategy, Influencing Skills, Leadership, Management Consulting, Strategic Planning

Skills Required

  • Bachelor's Degree
  • Master's Degree
  • 7+ years combined experience in pharmaceutical, biotech, healthcare, or healthcare consulting industry, including at least two different types of cross-functional roles
  • 4+ years leading complex projects requiring cross-functional alignment
  • 2+ years functional experience in the US, commercial preferred
  • Strong business acumen, strategic thinking, and effective problem solving
  • Track record of exceptional performance and execution that drives cross-functional results
  • Proven self-starter with ability to meet deadlines and drive initiatives
  • Excellent interpersonal and communication skills with ability to influence senior leadership
  • Outstanding ability to deal with ambiguity and strong executive presence
  • Excellent PowerPoint skills
  • Skills desired: Analytical Skill, AI, Business Development, Change Management, Data Analytics, Finance, Go-To-Market Strategy, Influencing Skills, Leadership, Management Consulting, Strategic Planning

Novartis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Novartis and has not been reviewed or approved by Novartis.

  • Healthcare Strength Pay and benefits are described as a strong overall package, supported by medical, dental, and vision insurance alongside FSAs/HSAs and disability and life coverage. Mental-health support is reinforced through an employee assistance program with psychological support and a network of mental health first aiders.
  • Retirement Support Retirement support is positioned as a standout element, with an automatic company contribution plus dollar-for-dollar matching in the 401(k). Additional retirement funding is described through an age-based defined contribution program and access to an employee share purchase plan discount.
  • Parental & Family Support Family-related benefits are framed as robust, including a global minimum of paid parental leave for new parents following birth or adoption. Added supports include domestic partner coverage, dependent-care resources, and benefits such as adoption assistance and child/elder care options.

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The Company
HQ: Basel
110,000 Employees
Year Founded: 1996

What We Do

Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.

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