CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description
Position Purpose
- To improve CHEP Spain market position through delighting our customers with great customer service, retaining their business and growing with them through lane expansion and with the responsibility to grow the revenue line in a profitable way finding new business opportunities. The role is expected to participate in building the growth strategy for the company and taking a lead position in the implementation.
- Implement Asset productivity culture in the Commercial teams, engaging the AP Innovative culture and improving the main kpi in the manufacturer area (FTR, Leakage, Stock growth,
- Implement the digital transformation of the company by boosting new initiatives and balancing creating and optimizing value to our customers.
Major/Key Accountabilities
- Growth – Achieve the annual revenue budget for existing and new customers. Build growth strategy in existing & new sector. Lead multifunctional teams to ensure that CHEP retains current customer business when under threat from competition. Control and monitor sales funnel.
- Asset Productivity – develop AP strategy in the manufacturer area and improving the internal collaboration with the rest of the areas.
- Customer Satisfaction – Increase the NPS for customers through ensuring that they receive outstanding customer service, both in the field and from the office. This should include ensuring the smooth roll out of new initiatives and tools.
- People – develop a team of high performance account management and sales staff. Work to increase engagement through improving the work experience of the team members, invest in appropriate zero harm initiatives, job training and coaching and ensure that high potential colleagues are given the opportunity to develop their careers within the business.
- Cost Efficiency – Ensure careful management of T&E costs through the roll out of route planning and management of expenses. Work with the supply chain team to address quality issues before they become a cause for customer concern or a major cost to CHEP. Ensure that revenue recovery activity becomes “business as usual” activity through the Business Intelligence team.
- – Work with the CET to deliver CHEP Spain sustainability targets. Work closely with commercial finance to ensure that customer relationships remain economically sustainable for both CHEP and the customer.
Qualifications
- Business / Commercial Degree, MBA
Experience
- Minimum 4 years in a commercial role with people management.
- Minimum 10 years general business experience.
- Good grasp of commercial finance and the basis upon which investment decisions are made.
Skills and Knowledge
- The successful candidate will be able to demonstrate a successful track record of:
- Delivering high levels of customer satisfaction and loyalty,
- Leading large and complex commercial negotiations,
- Defending business against competitive threat
- Delivering growth through lane expansion
- Ability to improve profitability, drive growth, identify new revenue streams and reduce overheads.
- Energy and Passion for team work and success.
- Ability to attract, identify and develop key talent within the organisation.
- Able to communicate key messages and motivate people.
- Drive for Results
- Decision quality
Languages
Required: Fluent Spanish & English
Desirable: Other European language
Preferred Education
Masters
Preferred Level of Work Experience
More than 10 years
Remote Type
Hybrid Remote
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
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What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com.
Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand.
With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
