Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
Plume is scaling its cloud organization to deliver a new generation of data-driven services at global scale. We are seeking a visionary and results-oriented Director, Engineering to lead the design, development, and operation of our cloud platform. In this high-impact role, you will drive the strategy for highly available, distributed cloud services that process and manage data at petabyte scale. You will partner with product, engineering, and business leaders to define and execute the roadmap, while mentoring and building a world-class team of cloud engineers.
What You’ll Do
- Define the strategic vision and technical roadmap for Plume’s cloud services platform, ensuring scalability, security, and high availability.
- Lead, mentor, and grow a team of cloud engineers and architects, fostering a culture of innovation, collaboration, and accountability.
- Partner with product managers and business stakeholders to translate business objectives into cloud architecture and execution plans.
- Oversee the full software lifecycle: from architecture and design, to deployment, monitoring, and continuous improvement.
- Establish and enforce best practices for coding, architecture, and operations across the organization.
- Drive adoption of modern cloud-native technologies, including container orchestration, CI/CD, observability, and infrastructure-as-code.
- Ensure compliance, cost optimization, and operational excellence across the cloud ecosystem.
- Act as an escalation point for critical production issues, ensuring rapid resolution and minimal business disruption.
What You’ll Bring
- 10+ years of experience building and operating large-scale distributed systems, with at least 5 years in engineering leadership roles.
- Deep understanding of cloud-native architectures, containerization, and data-intensive distributed systems.
- Proven ability to set technical direction and align cross-functional teams to deliver complex projects on time.
- Strong leadership and mentoring skills, with a track record of building high-performing engineering teams.
- Excellent communication and stakeholder management skills, with the ability to balance technical depth and business priorities.
- Experience managing cloud cost, compliance, and security at scale.
Plus but not required
- Hands-on experience with AWS ecosystem and infrastructure automation tools (e.g., CDK, CloudFormation, Terraform).
- Knowledge of NoSQL and data-intensive technologies (e.g., Kafka, Spark, Cassandra).
- Familiarity with programming languages such as Java, Scala, or TypeScript/JavaScript.
Total Compensation package would include: anticipated base compensation range of $182,000.00 - $214,500.00 + bonus + equity + benefits. Benefits include: a 401K plan and a company match, basic life insurance plus unparalleled health, dental, vision and other benefits and perks. Please see here for more details.
An employee’s base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting.
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About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Top Skills
What We Do
The world’s first SaaS experience platform for Communications Service Providers.
At Plume, we believe that technology isn't about moving faster. It's about making moments better. Which is why we've brought relentless focus to understanding the digital lifestyles people want to live, the spaces where they play out, and innovating ways to make digital experiences blossom. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small business, and beyond at massive scale. For residential subscribers, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. Our purpose-built suite of smart services turns small business networks into fully connected, business intelligence platforms. And Service Providers get robust back-end applications for unprecedented visibility and support.
Our goal is simple: to keep you in the flow with any experiences you turn on. And to help you fill the spaces that matter to you with all kinds of wonderful.
With a bias for action and love for breaking molds, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We constantly challenge ourselves to think in ways that other companies don't, and work to do what should be done (rather than what can). It’s how we've assembled a team of world-class engineers, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
We believe that the core competitive advantage in the over-the-top era resides in the ability to create new services at high cadence, deploy them at massive scale, and to orchestrate through a common data set. Our flexible, cloud-controlled platform paired with an open-source software stack decouples service creation and delivery from dependence on proprietary hardware.
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