Director, Cloud Engineering - OS & Data Management

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"FICO is seeking a Director who thrives in providing leadership and accountability to the Infrastructure & Data space within a fast-paced cloud environment. This position will be heavily involved in working with architects to implement and deliver the future vision, while balancing that with improving maintenance and support of existing tooling and processes with additional automation and usage of AI technologies.  The successful candidate will be adept at managing priorities within the same set of resources, ensuring customer satisfaction across both internal and external stakeholders." – VP, Cloud Engineering

What You’ll Contribute

• Collaborate with service management resources to manage and prioritise project backlog.

• Work with architects to deliver and onboard a future vision (tooling, processes, design, etc.), such that it meets stakeholder requirements.

• Maintain and, where possible, assist in improvement of existing tooling, processes and designs to assist in meeting short term requirements, while aligning with longer term vision..

• Collaborate with stakeholder teams to successfully integrate into business processes and engineering (e.g. CI/CD pipelines) in a supportable and scalable manner.

• Assist in creating standards, policies, self-service automation, and general implementation of agreed designs.

• Mentor and guide team members on best practices, fostering a culture of continuous learning and improvement.

• Stay abreast of emerging technologies in the space, and more generally and ensure these are added to training regimes where applicable.

• Play a role in incident management escalations, utilizing tooling and processes to optimize troubleshooting capabilities, and to ensure continuous improvement.

• Ensure solutions comply with industry standards and security regulations, safeguarding data integrity and privacy.

What We’re Seeking

• Expert knowledge and experience in management of OS level management within a cloud environment, both engineering and operational.

• Proven leadership experience with the ability to deliver complex projects on time and within scope.

• Deep understanding of containerization (Docker), orchestration (Kubernetes), and microservices architectures.

• Familiarity with infrastructure as code tools like Terraform, CloudFormation, or Ansible.

• Understanding of logging, monitoring, tracing at the infrastructure layer in large-scale distributed systems.

• Experience with real-time analytics platforms and handling streaming data.

• Experience in effective integration go AI into both project and daily activities.

• Experience with using technologies to drive scalability and building end to end autonomous scaling systems within infrastructure.

• Advanced experience working in an Cloud Environment. Certifications such as AWS Certified Solutions Architect are a plus.

• Understanding of security considerations, including data encryption and access controls.

Our Offer to You 

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others. 

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. 

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. 

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. 

• The targeted base pay range for this role is: $140,000 to $220,000 with this range reflecting differences in candidate knowledge, skills and experience.
   

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy