Constellation Hospice is seeking a Director of Clinical Services for our hospice program. The Director of Clinical Services is responsible for ensuring that patient care is coordinated and managed appropriately. The Director of Clinical Services is responsible for ensuring that care and services are delivered appropriately and for the supervision of clinical personnel.
Constellation Health Services was founded to be an innovative leader in the post-acute continuums by the development of core teams that embody clinical excellence, uniqueness within their communities and act with authentic intention. We believe that serving patients in the community setting is the most important activity of the organization. We are dedicated to providing the highest quality of patient care with compassion and respect for each person.
Responsibilities:
- Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.
- Provides guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel.
- Assists Clinical Supervisors in managing clinical teams and planning.
- Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
- Assists the Administrator in the preparation and administration of the organization's budget.
- Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses.
- Assures proper maintenance of clinical records in compliance with local, state and federal laws.
- Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization.
- Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures.
- Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and, maintains compliance to the CHAP Home Care standards.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
What We Offer:
- Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO (must meet minimum requirements to be eligible for benefits)
- Opportunities for professional development and training to advance your career.
- Supportive and collaborative work environment that values compassion and empathy.
- The satisfaction of making a profound difference in the lives of patients and their families.
Why Constellation?
- Family-Centered Culture: At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce.
Qualifications:
- Registered Nurse (RN) has the required licensure, education, training, and qualifications required by rule, regulation, law and/or statute to qualify for the role in their state.
- Graduate of NLN accredited school of nursing with a BSN degree with 3 years of full-time clinical experience in nursing or a diploma of nursing or an associate degree in nursing and a minimum of three years of full-time or full-time equivalent clinical nursing experience in the last five years at least one year in a home health care agency or community health program which includes care of the sick at home.
- Evidence of certification by the American Nurses Association as a community health nurse or completion of at least six credits in health care management from an accredited college or university program or school of nursing.
- Previous experience in hospice/home care setting and with two (2) years of management or supervisory experience. Proven ability to work within an interdisciplinary setting.
- Complies with accepted professional standards and practice.
- Demonstrates excellent observation, verbal and written communication skills.
- Understands hospice philosophy and issues of death/dying.
- Understands principles of pain/symptom management.
- Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.
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Skills Required
- Registered Nurse (RN) with required state licensure
- Graduate of NLN-accredited school of nursing with BSN and 3 years full-time clinical experience OR diploma/ADN with minimum three years clinical experience in last five years, including at least one year in home health or community health
- Evidence of certification by the American Nurses Association as a community health nurse or completion of at least six credits in health care management from an accredited program
- Previous hospice/home care experience and at least two years of management or supervisory experience
- Ability to work within an interdisciplinary setting and comply with accepted professional standards and practice
- Excellent observation, verbal, and written communication skills
- Understanding of hospice philosophy, issues of death/dying, and principles of pain/symptom management
- Licensed driver with an insured automobile meeting state/organization requirements
What We Do
Constellation Health Services is a family-owned, privately held post-acute healthcare provider. The company delivers community-based home health, hospice, palliative care, private duty, and school- and in-home ABA/therapy services across multiple states. They are committed to providing a high-quality patient experience and clinical excellence through a comprehensive continuum of care centered on the community setting.
