Job Summary
The Clinical Operations Director is responsible to provide oversight and leadership to various clinical departments and operations. Provides innovative leadership to maximize the entity’s contribution to overall organizational performance through effective planning and efficient use of human and financial resources of the corporation. Responsible for the clinical operations of assigned departments 24 hours a day, 7 days a week.Responsibilities
- Provides leadership by facilitating NEA Baptist vision/values through personal example and interaction with staff to communicate policies and goals.
- Develop and maintain operational plans for assigned departments that are aligned with the organization’s strategic imperatives. Ensures that managers and departments are enabled to achieve realistic goals, and provide the support necessary to meet those goals.
- Plans, implements and markets services which meet the needs of identified internal and external customers through evaluation and assessment of customer needs and expectations.
- Ensure compliance with federal and state regulations regarding medical clinical operations and the safe delivery of care.
- Prepare, submit and manage budget for assigned departments.
- Supervise managers and providers to ensure compliance with all policies. Assist managers with developing solutions to complex problems. Promote the efficient use of staff, resources, medical supplies in order to increase department productivity and financial sustainability.
- Monitor patient, employee, and provider satisfaction and implement plans for improvement.
- Implement and assess a comprehensive quality assurance program to meet regulatory agency requirements, including safety and infection control guidelines.
- Performs other duties as assigned.
Specifications
Experience
Minimum Required
- 3-5 years Supervisory/Management experience
Preferred/Desired
- Preferably within clinic/healthcare setting
Education
Minimum Required
- Bachelor's degree
Preferred/Desired
- Master's degree
Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
Preferred/Desired
Licensure
Minimum Required
Preferred/Desired
Skills Required
- 3-5 years Supervisory/Management experience
- Experience within clinic/healthcare setting
- Bachelor's degree
- Master's degree
What We Do
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
