Executive Partnership & Relationship Management
Own executive relationships for a select portfolio of high-value and high-potential accounts, serving as the primary strategic partner to C-suite and VP-level stakeholders.
Build a deep understanding of each client’s business, priorities, KPIs, and stakeholder landscape to guide strategic conversations and strengthen the partnership.
Lead QBRs, executive business reviews, and key client conversations, and represent AiDigital alongside agency partners in strategic pitches.
Navigate executive escalations, complex stakeholder dynamics, and internal client politics while insulating execution teams from political and relational friction.
Strategic Advisory & Value Realization
Develop and own strategic account plans focused on long-term retention, relationship depth, and account growth.
Identify opportunities to expand AiDigital’s impact by connecting client business needs with our programmatic, media, and technology capabilities.
Ensure AiDigital’s work is tied to the business outcomes and KPIs that matter to each client, not just campaign-level performance.
Operational Alignment & Strategic Integration
Translate client business priorities into clear direction for Client Service, Strategy, Growth, and Product teams.
Ensure continuity from post-sale handoff through onboarding, execution, retention, and growth, keeping the original strategic vision connected to delivery.
Maintain executive and strategic ownership while Client Service, Strategy, and Technical Account Management own day-to-day execution, media planning, and platform support.
7+ years of experience in programmatic advertising, digital media, or adtech, including significant experience in senior client-facing roles.
Deep hands-on knowledge of the programmatic advertising ecosystem, including DSPs, media buying, measurement, and omnichannel digital media.
Proven experience owning a portfolio of large enterprise or agency accounts, with direct accountability for client retention and account growth.
Experience managing a multi-million-dollar book of business and developing strategic account plans for high-value clients.
Proven track record of building and maintaining relationships with C-suite and VP-level stakeholders.
Demonstrated success retaining and growing existing accounts, with measurable examples of revenue growth, expanded scope, or increased client investment.
Experience leading QBRs, annual planning, executive business reviews, and senior client presentations.
Experience working across the full client lifecycle, from post-sale transition and onboarding through retention, expansion, and renewal.
Strong cross-functional experience working with Client Service, Strategy, Sales/Growth, and Product teams.
Skills Required
- 7+ years of experience in programmatic advertising, digital media, or adtech, including significant experience in senior client-facing roles.
- Deep hands-on knowledge of the programmatic advertising ecosystem, including DSPs, media buying, measurement, and omnichannel digital media.
- Proven experience owning a portfolio of large enterprise or agency accounts, with direct accountability for client retention and account growth.
- Experience managing a multi-million-dollar book of business and developing strategic account plans for high-value clients.
- Proven track record of building and maintaining relationships with C-suite and VP-level stakeholders.
- Demonstrated success retaining and growing existing accounts, with measurable examples of revenue growth, expanded scope, or increased client investment.
- Experience leading QBRs, annual planning, executive business reviews, and senior client presentations.
- Experience working across the full client lifecycle, from post-sale transition and onboarding through retention, expansion, and renewal.
- Strong cross-functional experience working with Client Service, Strategy, Sales/Growth, and Product teams.
What We Do
AI Digital is a leading end-to-end programmatic consultant and innovation partner, powered by AI and open garden framework. Founded in 2018, our global team of over 400specialists connects clients to audiences through a unique blend of human expertise and advanced technology — empowering brands and agencies with unbiased, AI-enhanced media solutions. We partner with all major advertising platforms to deliver measurable results that align with your business objectives and brand KPIs.
Why Work With Us
At AI Digital, we're a passionate and innovative global team fueled by a shared culture of collaboration and expertise. Our team members are true specialists in their fields, constantly pushing the boundaries of what's possible in programmatic media. We believe in the power of collective thinking and the strength that comes from diverse perspective
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