Director, Client Partnership & Strategy

Code3 is an integrated marketing agency, powering business growth for digital disruptors and Fortune 500 leaders alike. Our power is at the intersection of Connections, Creative and Commerce – that’s what is in our DNA. By harvesting insights and utilizing audience data, we work with our clients to develop scroll-stopping content and creative that performs and elevates the brands we work with across all digital media platforms.

Our people are energized by challenges and sprint to find unorthodox solutions. We plan, activate and measure as one team, and we’re not afraid to push boundaries and test our way to success. Coders are Relentless, Gritty, Nimble humans who are always striving to be better.

Who You Are

Code3 is looking for a dynamic Director, Client Partnership & Strategy to lead transformative digital marketing strategies for high-profile clients. This leadership role is at the center of our integrated model—creating innovative strategy, media plans, and creative ideation—to drive measurable business growth for our brands. 

What you’ll do:

Client Leadership & Strategy Across Channels

• Act as the senior strategic partner and advisor to key clients within a portfolio of clients who spend on major digital channels such as Amazon, Google, Meta, Tiktok, other retail media networks, and more
• Design and present media and creative plans, act as the owner of ongoing and key meetings with client teams and executives.
• Drive the teams who are hands on keyboard in activation & creative to ensure that client accounts are performing according to business goals, and growing with Code3. This includes keeping pace of performance, adjusting budgets and strategies in a dynamic environment, and giving feedback to team members on execution and communication on a regular basis.
• Build and foster collaborative and trusted client relationships, acting as key advisor and partner. You’ll ultimately hold responsibility for revenue retention and client growth within your portfolio.

Team Collaboration & Internal Alignment

• Interpret client needs and feedback into actionable next steps for Code3 team to meet and exceed client expectations
• Collaborate with Finance and Practice managers to assist in hitting profitability goals based on optimal resourcing, SOW and pricing
• Define what internal teams need in order to be successful in driving outcomes and setting expectations with the client

Business Growth & Upsell Opportunities

• Demonstrate exceptional strategic thinking by proactively identifying opportunities, crafting innovative and integrated media strategies, and aligning campaigns with client business goals to deliver on holistic brand goals
• Monitor and evaluate the competitive landscape to drive strategic business business insights
• Identify growth opportunities within your client portfolio to increase NRR through upsells and cross-sells

Who will love this role:

• A passionate digital marketer who loves to develop strategy for growing and established brands.
• A collaborative and supportive team member who keeps a positive attitude in the quick pace of agency life
• A problem solver who likes to work with internal teams and recommends and anticipates solutions when problems arise
• An exceptional presenter who thrives in communicating analytical information in a simple yet engaging way to clients and stakeholders
• A self-motivated and curious learner who stays up to date with the latest trends in digital marketing and technology to be a strategic client partner and thought leader

You should have:

• 7+ years of digital marketing expertise in Paid Media and Retail media (Amazon, Walmart, Target, Google, Meta, TikTok, etc.) including understanding of what drives Creative performance.
• Extensive experience with data measurement solutions utilized to media plan, perform research, manage campaigns and evaluate performance including MMM solutions and other relevant technologies. You should be fluent in assessing performance in dashboards.
• Proven leadership in managing client relationships, strategy, and performance
• A proven track record of successful upsells, renewals, and cross-functional team leadership
• Nice to Have:
• Deep Experience in a particular vertical, such as Health, Beauty, B2B, Food, etc.

Perks and Benefits:

• Full medical, dental, and vision benefits as well as generous retirement program 
• Thoughtful parental leave and return program
• Flexible Time Off, holidays, quarterly Company “Recharge” Days, and holiday closure in December
• Ongoing learning and development opportunities
• Commitment to transparent DEIB practices

Code3’s people are what set us apart. We’re dedicated to hiring, retaining, and developing a diverse group of remarkable Coders because we know it’s the way things should be. By prioritizing our commitment to fostering an inclusive, equitable, and safe environment, we are living our mission of fueling the growth of our people. It’s this focus that empowers Coders to not only achieve great work for our clients, but also propel their own development forward and upward. We strongly encourage people from underrepresented backgrounds and all identities to apply even if you don’t feel that you meet all of the requirements above!

If you have any special needs that we can accommodate, please reach out to our team at [email protected] so we can make accommodations.

Salary Information: The base salary range for this position is $139,500 - $157,500 and is commensurate with candidate experience and location. The position also offers a bonus based on company and client success.

For candidates that are based in California, we encourage you to review this important information for California residents here. For best results, open the link in a new tab.