Code3 is an integrated marketing agency, powering business growth for digital disruptors and Fortune 500 leaders alike. Our power is at the intersection of Connections, Creative and Commerce – that’s what is in our DNA. By harvesting insights and utilizing audience data, we work with our clients to develop scroll-stopping content and creative that performs and elevates the brands we work with across all digital media platforms.
Our people are energized by challenges and sprint to find unorthodox solutions. We plan, activate and measure as one team, and we’re not afraid to push boundaries and test our way to success. Coders are Relentless, Gritty, Nimble humans who are always striving to be better.
Who You Are
We are looking for a Director, Client Partnership with deep DTC Media experience, who will be responsible for overseeing client relationships within the Health, Beauty & B2B vertical at Code3. Day-to-day you’ll lead an integrated team across connections, commerce and creative to solve client challenges and deliver brilliant results on your accounts. You’ll develop strong rapport with your clients, understanding their business objectives to ensure work is on strategy and on track.
What you’ll do:
- Build and foster collaborative and trusted client relationships, acting as key advisor and partner
- Demonstrate exceptional strategic thinking by proactively identifying opportunities, crafting innovative and integrated media strategies, and aligning campaigns with client business goals to deliver on holistic brand goals
- Support and guide the overall strategy & performance on the account and ultimately be responsible for success of the client key metrics
- Elevate channel strategy across all platforms and identify strategy and activation gaps across agency portfolio of clients
- Proactively pressure test and challenge media channel status quo and both external and internal briefs
- Monitor and evaluate the competitive landscape to drive strategic business business insights
- Interpret client needs and feedback into actionable next steps for Code3 team to meet and exceed client expectations
- Collaborate with Finance and Practice managers to assist in hitting profitability goals based on optimal resourcing, SOW and pricing
- Define what internal teams need in order to be successful in driving outcomes and setting expectations with the client
- Evaluate and provide input to Activation team members regarding the most effective digital marketing channels based on client goals and target audience behavior
- Present strategies, reports, and campaign results to clients in a compelling and persuasive manner
- Identify growth opportunities within your client portfolio to increase NRR through upsells and cross-sells
Who will love this role:
- A passionate digital marketer who loves to develop strategy for growing and established brands.
- A collaborative and supportive team member who keeps a positive attitude in the quick pace of agency life
- A problem solver who likes to work with internal teams and recommends and anticipates solutions when problems arise
- An exceptional presenter who thrives in communicating analytical information in a simple yet engaging way to clients and stakeholders
You should have:
- 5+ years of digital media experience with a strong focus in connections media (Paid Search, Paid Social, and Programmatic)
- A proven track record of success with client retention and upsells
- Experience providing strategic guidance and growth for accounts
- A self-motivated drive and curiosity to learn
Perks and Benefits:
- Full medical and dental benefits and generous retirement program
- Thoughtful parental leave and return program
- Flexible Time Off, holidays, quarterly Company “Recharge” Days, and week-long holiday closure in December
- Ongoing learning and development opportunities
- Commitment to transparent DE&I practices
Code3’s people are what set us apart. We’re dedicated to hiring, retaining, and developing a diverse group of remarkable Coders because we know it’s the way things should be. By prioritizing our commitment to fostering an inclusive, equitable, and safe environment, we are living our mission of fueling the growth of our people. It’s this focus that empowers Coders to not only achieve great work for our clients, but also propel their own development forward and upward. We strongly encourage people from underrepresented backgrounds and all identities to apply even if you don’t feel that you meet all of the requirements above!
If you have any special needs that we can accommodate, please reach out to our team at [email protected] so we can make accommodations.
Salary Information: The base salary range for this position is $139,500 - $157,500 and is commensurate with candidate experience and location. The position also offers a bonus based on company and client success.
For candidates that are based in California, we encourage you to review this important information for California residents here. For best results, open the link in a new tab.
What We Do
Code3 is a full-service marketing partner, powering better performance for digital disruptors and Fortune 500 leaders alike. It provides white-glove creative, media buying, and measurement services for brands across scaled digital and audience-based media platforms. Code3’s deep expertise drives business results and reveals actionable insights about customers and prospects. At a time when CEOs and CMOs are striving for greater control and transparency over marketing investments, Code3 stands out through its standards, accountability and expertise. That’s why companies like Chipotle, LVMH, Gap, and ABi rely on Code3 to reach their most valuable prospects across digital, social, and emerging channels like audio and OTT.
Why Work With Us
We work with the global brands we all know and love, and with the brands about to become global brands we all know and love. And they call on Code3 to make it a reality, often starting small, and increasing investment as they build success. At Code3, you will get access, opportunity, and learn more than you ever thought possible.
