Director, Client Growth

Posted 2 Days Ago
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Hiring Remotely in MO
Remote
Entry level
Marketing Tech
The Role
Owns client growth, retention, commercial execution, account strategy, renewals, forecasting, pipeline generation, and executive business reviews. The role identifies whitespace opportunities and account risks, converts opportunities into revenue, protects renewals, ensures cross-functional delivery, and coaches the team. It also manages forecast accuracy, CRM hygiene, client value communication, and escalation of margin, pricing, enterprise, and contract risks.
Summary Generated by Built In
The primary business owner. The Director is accountable for client growth, retention, commercial execution, and orchestrating cross-functional teams to meet revenue goals.

Role Expectations (The Mandate)

  • Client Journey Engagement: strengthens senior client relationships and ensures client understands the value Ansira delivers to their business

  • Commercial Ownership: drives weekly organic revenue growth; owns account plans, renewals & retention

  • Pipeline Generation: executes the 6 Growth Levers (Module Expansion, LMA, Co-Op, etc…) on cadence

  • Forecast Discipline: ensures strict pipeline visibility, forecast accuracy & CRM hygiene

  • Business Review Narrative: owns the strategic executive story

  • Whitespace & Risk ID: Proactively identifies growth opportunities & risks weekly

Business Impact (The Commercial Why)

  • Converts whitespace into closed-won revenue; secures renewals

  • Drives gross pipeline to hit portfolio targets

  • Mitigates account risk early to protect forecast

  • Ensures cross-functional teams deliver on commitments

Decision Authority

Owns:

  • Account strategy

  • Growth/whitespace planning & achievement of targets

  • Forecast accuracy

  • Business Review story development

  • Client understands value Ansira delivers

  • Coaching and development of team

Escalates:

  • Margin risk

  • Pricing exceptions

  • Enterprise escalations

  • Major contract restructures

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The Company
HQ: Saint Louis, MO
791 Employees
Year Founded: 1919

What We Do

An independent, global marketing technology and services firm, Ansira believes in transparent partnerships to meet clients where they are on their customer experience journey. Ansira designs relevant, persuasive experiences for all the right moments; strengthening relationships, cultivating brand loyalists, and assuring profitable client growth. Teams operating across the US, Europe, South Asia, and Oceania, arm brands and their channel sales ecosystems with digital offerings, channel partner marketing technology and services, and local marketing technology to make these experiences possible.

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