Director of Claims

Reposted 13 Days Ago
Be an Early Applicant
Tampa, FL, USA
In-Office
Senior level
Insurance
The Role
As Director of Claims, lead and oversee high-performing teams, manage complex claims, establish best practices, and promote operational excellence.
Summary Generated by Built In

Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology.

At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!

As Director of Claims, you’ll provide strategic leadership and operational oversight for our homeowners claims organization. You’ll shape claims strategy, lead high‑performing teams, and ensure exceptional outcomes across complex, high‑exposure claims in a fast‑growing environment.
 
What You’ll Do

Strategic & Operational Leadership

  • Lead, support, and develop a multi‑layered team of managers and claims professionals
  • Oversee overall claims inventory, including investigation, coverage, evaluation, resolution, and litigation management
  • Set claim handling standards, performance expectations, and resolution strategies across the organization
  • Direct handling of the most complex and high‑severity claims, including mediations and trials

Litigation, Risk & Cross‑Functional Partnership

  • Establish negotiation strategies and identify claims appropriate for trial
  • Select, retain, and oversee defense counsel on litigated matters
  • Partner closely with Underwriting on trends, case law, and statutory impacts to product lines
  • Support underwriting decisions through policy and submission reviews, as needed
  • Stay current on legislation, regulations, and industry developments impacting claims

Talent Development & Continuous Improvement

  • Provide executive‑level leadership, coaching, and structured performance feedback
  • Drive training initiatives in partnership with Training & Auditing to elevate claims capability
  • Champion best practices, analytics‑driven decision‑making, and operational excellence across claims

What You Bring

  • Bachelor’s degree or equivalent relevant experience
  • 8+ years of P&C homeowners claims experience
  • 4+ years of senior leadership experience managing claims leaders and large teams
  • Active Florida 6‑20 Resident All Lines Adjuster License
  • Deep expertise in Florida insurance law and good‑faith claims handling
  • Proven success overseeing complex claims, litigation strategy, mediations, and trials
  • Strong people‑leader with the ability to mentor, influence, and scale high‑performing teams
  • Data‑driven, analytical approach with excellent organizational and prioritization skills
  • Exceptional written, verbal, and executive‑level communication skills
  • Proficiency with Microsoft 365 tools (Teams, SharePoint, Excel, PowerPoint, Outlook)
  • Commitment to living and leading Slide’s Core Values

What Slide Offers To You
The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey.
Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way!
2023 - 2026 BEST PLACE TO WORK - Tampa Bay Business Journal   

2024, 2025 & 2026 TOP WORKPLACE - Tampa Bay Times   & USA TODAY

 

Skills Required

  • Bachelor's degree or equivalent relevant experience
  • 8+ years of P&C homeowners claims experience
  • 4+ years of senior leadership experience managing claims leaders and large teams
  • Active Florida 6-20 Resident All Lines Adjuster License
  • Deep expertise in Florida insurance law and good-faith claims handling
  • Proven success overseeing complex claims, litigation strategy, mediations, and trials
  • Strong people-leader with the ability to mentor, influence, and scale high-performing teams
  • Data-driven, analytical approach with excellent organizational and prioritization skills
  • Exceptional written, verbal, and executive-level communication skills
  • Proficiency with Microsoft 365 tools (Teams, SharePoint, Excel, PowerPoint, Outlook)
Am I A Good Fit?
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The Company
HQ: Tampa, FL
80 Employees
Year Founded: 2021

What We Do

Slide stands at the forefront of innovative homeowners insurance solutions, offering flexible coverage options to meet the evolving needs of today's homeowners. Established in 2021 in Tampa, FL, Slide was built by industry veterans with extensive knowledge of the property insurance landscape. We have quickly grown to one of the top ten largest Florida homeowners’ insurance companies. Slide combines technology with robust financial backing, ensuring our policyholders are fully restored following a covered loss. Our financial resilience is underscored by a Demotech Rating of “A” (Exceptional), bolstered by a $1.8B reinsurance program.

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