Director, Chief of Staff

Posted Yesterday
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4 Locations
In-Office
153K-194K Annually
Expert/Leader
Information Technology • Consulting
The Role
Serve as strategic partner and operational lead for the President, Price Optimization, driving cross-functional initiatives, executive communications, governance, meeting rhythms, and executive-level presentations. Manage timelines, dependencies, financial analyses, board/committee materials, offsite planning, and ensure accountability across enterprise stakeholders.
Summary Generated by Built In

At Zelis, we Get Stuff Done. So, let’s get to it! 

  

A Little About Us 

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

  

A Little About You 

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

Zelis is seeking a dynamic and strategic Chief of Staff to support the President, Price Optimization and the broader leadership team. The ideal candidate will demonstrate exceptional strategic acumen, executive communication capabilities, operational excellence, and a proven ability to drive cross-functional and enterprise-wide initiatives.
This role serves as a trusted advisor and operational partner to executive leadership, responsible for driving organizational effectiveness, managing business rhythms, and ensuring alignment across enterprise priorities. The position requires a highly proactive individual who can manage multiple high-priority initiatives, synthesize complex information into actionable insights, and influence stakeholders across all levels of the organization.

What you will do:

  • Serve as a strategic partner to the President, Price and leadership team, aligning priorities, evaluating growth opportunities, developing strategic recommendations, tracking critical initiatives, and strengthening connectivity across teams and enterprise stakeholders. 

  • Drive organizational effectiveness by establishing and maintaining leadership operating rhythms, governance structures, and executive cadences for the Price Leadership Team.  

  • Partner cross-functionally with Enterprise leaders, Finance, Marketing, Legal, Operations, Sales, People & Culture and the Office of the CEO to support strategic business priorities, growth initiatives, financial analyses, and enterprise execution. 

  • Drive accountability across initiatives by managing timelines, dependencies, workback schedules, and stakeholder deliverables.  

  • Break down complex business, operational, and financial topics and synthesize inputs into clear, insight-driven narratives that inform, influence, and inspire executive audiences. 

  • Develop, manage, and oversee materials for MIT management, Board meetings, Operating Committee (OpComm) meetings and offsites, IPO-related deliverables, Price monthly meetings, etc.

  • Ensure consistency, quality, and executive readiness of all presentation materials, communications, and leadership deliverables.  

  • Lead planning, coordination, and execution of Leadership offsites, Town halls, etc.

  • Own end-to-end management of leadership meetings and business rhythms, including agenda development, content creation, executive presentation development, pre-read coordination, action item tracking and follow-up  

What you will bring:

  • 10 years of experience in strategy, consulting, investment banking, business operations, program management, corporate strategy, or Chief of Staff functions. 

  • Experience supporting executive leaders in a fast-paced, matrixed environment. 

  • Exceptional executive storytelling and communication skills, with the ability to articulate complex ideas clearly and concisely.  

  • Ability to translate topics and business priorities for diverse audiences in ways that build alignment, clarity, and engagement.  

  • Strong presentation development skills with experience creating executive-level materials and communications.  

  • Proven project management capability, including managing multiple high-priority initiatives, timelines, workback schedules, and cross-functional stakeholders.  

  • Demonstrated ability to drive accountability and influence stakeholders, including senior leaders.  

  • Exceptional analytical, organizational, financial modeling, and problem-solving skills with strong attention to detail, including the ability to interpret key business metrics and develop executive-level analyses. 

  • Strong leadership and interpersonal skills with the ability to build relationships and influence across all levels of the organization.  

  • Ability to thrive in a dynamic environment and adapt quickly to changing priorities.  

  • Advanced proficiency in PowerPoint, Excel, financial modeling, and executive reporting tools. 


Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.


Location and Workplace Flexibility

Zelis is headquartered in the U.S., with multiple locations across the country and in Hyderabad, India. Check out our locations to learn more about our offices. All employee work locations are based on the needs of the position and are determined by the Leadership team. In-office work and activities vary based on work and team objectives in accordance with Company policies.


While location expectations vary by role, candidates within approximately 50 miles of a U.S. office are generally preferred to support collaboration when needed. Our hybrid approach is flexible, and in-office presence is guided by team and business needs rather than a fixed weekly schedule.

Base Salary Range

$153,000.00 - $193,800.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 


Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected]

  

Disclaimer 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. 

Skills Required

  • 10 years of experience in strategy, consulting, investment banking, business operations, program management, corporate strategy, or Chief of Staff functions.
  • Experience supporting executive leaders in a fast-paced, matrixed environment.
  • Exceptional executive storytelling and communication skills, with ability to articulate complex ideas clearly and concisely.
  • Ability to translate topics and business priorities for diverse audiences to build alignment and engagement.
  • Strong presentation development skills with experience creating executive-level materials and communications.
  • Proven project management capability managing multiple high-priority initiatives, timelines, workback schedules, and cross-functional stakeholders.
  • Demonstrated ability to drive accountability and influence stakeholders, including senior leaders.
  • Exceptional analytical, organizational, financial modeling, and problem-solving skills with strong attention to detail.
  • Strong leadership and interpersonal skills with ability to build relationships and influence across all levels of the organization.
  • Ability to thrive in a dynamic environment and adapt quickly to changing priorities.
  • Advanced proficiency in PowerPoint, Excel, financial modeling, and executive reporting tools.

Zelis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zelis and has not been reviewed or approved by Zelis.

  • Healthcare Strength Health coverage spans medical, dental, vision, life and disability, telehealth, mental‑health resources, and inclusive options such as women’s health and gender‑affirming care. The breadth and inclusivity of coverage position healthcare as a strong component of the package.
  • Leave & Time Off Breadth Flexible time off with paid holidays and paid parental leave for all parents are highlighted, alongside meeting‑free Wednesday afternoons. Unlimited or flexible PTO is described as honored in practice, though application can vary by team and location.
  • Flexible Benefits Hybrid/remote options, home‑office setup support, a Lifestyle Spending Account, tuition reimbursement, and volunteer time off provide meaningful flexibility and lifestyle value. Flexibility in where and how work is done is emphasized across the offering.

Zelis Insights

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The Company
HQ: Boston, MA
924 Employees
Year Founded: 2016

What We Do

As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.

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