Director, Chief of Staff, Marketing

Reposted 24 Days Ago
3 Locations
In-Office
153K-194K Annually
Senior level
Information Technology • Consulting
The Role
The Chief of Staff will support the CMO, drive strategic marketing initiatives, manage cross-team connectivity, and enhance stakeholder communication.
Summary Generated by Built In

At Zelis, we Get Stuff Done. So, let’s get to it! 

  

A Little About Us 

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

  

A Little About You 

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

Zelis is seeking a dynamic and strategic Chief of Staff to support our Chief Marketing Officer and Marketing leadership team. The ideal candidate will demonstrate exceptional strategic acumen, cross functional skills, and a proven ability to drive team and Enterprise-wide initiatives. This role demands a proactive individual who can manage multiple priorities and drive visibility across various functions.

What you’ll do: 

  • Serve as a strategic partner to the CMO and marketing leadership, aligning priorities, tracking critical initiatives, and strengthening crossteam connectivity around a shared vision. 

  • Break down complex marketing topics and synthesize inputs into clear, insightrich, succinct narratives that inform, influence, and inspire audiences at all levels. 

  • Translate those narratives into compelling, executiveready presentations for the CMO, from quarterly goal updates for senior leaders and investors to adhoc communications across the organization. 

  • Elevate awareness and understanding of Marketing initiatives through proactive stakeholder engagement and clear, “sowhatdriven communications across the organization. 

  • Synthesize deliverables for quarterly business rhythms and monthly marketing-wide business reviews, translating team inputs into concise, compelling insights for executive audiences. 

  • Co-develop and refine ongoing success metrics and KPIs across annual planning efforts (MITs) and ongoing indicators of team and business health. 

  • Support talent management and development initiatives, including marketing-wide Town Halls onsite gatherings, fostering a culture of innovation, collaboration, and continuous improvement. 

 

What you’ll need: 

  • 7–10 years of experience with a track record of driving business growth and operational excellence. 

  • Experience working with Marketing teams strongly preferred. 

  • Exceptional executive storytelling and communication skills, with the ability to articulate complex ideas clearly and concisely. 

  • Ability to translate topics and business priorities for diverse audiences in ways that build empathy, clarity, and excitement. 

  • Proven projectmanagement capability, including managing multiple highpriority initiatives, owning timelines, and building effective workback schedules. 

  • Strong ability to drive accountability—setting, communicating, and enforcing deadlines with stakeholders, including senior leaders. 

  • Exceptional analytical and problemsolving skills, with a strategic mindset and attention to detail. 

  • Strong leadership and interpersonal skills, with the ability to influence and build relationships at all levels. 

  • Ability to thrive in a fastpaced, dynamic environment and adapt quickly to changing priorities. 

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Base Salary Range

$153,000.00 - $193,800.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis’ full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 
 
We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all. 


Accessibility Support 
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected]

  

Disclaimer 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time. 

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The Company
HQ: Bedminster, NJ
924 Employees
Year Founded: 2016

What We Do

As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.

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