The Role
The Director of Channel Sales at Sword Health will develop channel sales strategies, manage partner relations, and lead a team to achieve sales goals.
Summary Generated by Built In
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
The Director of Channel Sales will lead the development and execution of Sword’s channel sales strategy. This director-level role is responsible for building and managing relationships with channel partners to drive sales growth. The Director will oversee a team of channel sales professionals, fostering a culture of collaboration, innovation, and exceptional performance while working closely with cross-functional teams to deliver an elevated partner and buyer experience.
What you'll be doing:
- Developing and executing a channel sales strategy to meet annual bookings goals for Sword’s products in the mid-market segment, including identifying and onboarding high-value channel partners to expand market reach.
- Leading, mentoring, and developing a team of channel sales professionals, fostering a culture of collaboration, accountability, and continuous improvement while attracting and retaining top talent.
- Building and nurturing strong relationships with channel partners, such as brokers, consultants, and third-party administrators, and collaborating with them to co-develop effective sales strategies.
- Partnering with marketing, product, client success, and other departments to align on channel messaging, partner enablement, events, and product feedback, ensuring seamless handoffs from channel-driven sales to client success teams.
- Educating channel partners on musculoskeletal spend and the value of Sword’s solutions, while supporting them in negotiating six-figure contracts with senior benefits buyers to secure favorable terms.
- Monitoring and analyzing key channel sales metrics to track progress, forecast opportunities, and optimize partner and team performance, while maintaining accurate documentation of deals and metrics in CRM systems.
- Staying informed on industry trends, competitive landscapes, and mid-market needs to position Sword as a trusted partner for channel networks and employers.
- Championing personal growth and career development for team members by providing regular coaching and feedback to drive individual and team success.
What you need to have:
- Experience:
- 8+ years of experience in channel sales, employer sales, business development, or comparable roles, with at least 3+ years in a sales leadership role managing channel sales teams or partnerships.
- Demonstrated expertise in developing and leading channel partner networks, preferably with Health Plans and reseller partners, to drive sales across companies of all sizes.
- Experience in healthcare, benefits, or musculoskeletal care sales is a plus.
- Skills:
- Exceptional leadership and coaching skills with a passion for developing talent and managing partner relationships.
- Strong analytical abilities to dive into metrics, forecast sales, and optimize performance.
- Excellent verbal and written communication skills for engaging partners and senior stakeholders.
- Organized and detail-oriented with a track record of documenting deals and managing CRM systems.
- Familiarity with standard contract language and deal negotiation.
To ensure you feel good solving a big Human problem, we offer:
A stimulating, fast-paced environment with lots of room for creativity.
A bright future at a promising high-tech startup company
Career development and growth, with a competitive salary
The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
A flexible environment where you can control your hours (remotely) with unlimited vacation
Access to our health and well-being program (digital therapist sessions)
Remote or Hybrid work policy: We have offices in Porto and Lisbon, so if you want to have face-to-face contact you can always work from there.
US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Life and AD&D Insurance*
• Financial advisory services*
• Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*
• Health Savings Account*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Top Skills
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The Company
What We Do
SWORD Health is the world’s fastest growing virtual musculoskeletal (MSK) care provider, on a mission to free two billion people from chronic and post-surgical pain. The company’s clinical-grade virtual therapy platform pairs expert physical therapists with FDA-listed wearable technology to deliver a personalized treatment plan that is more effective, easier and less expensive than traditional physical therapy. SWORD Health believes in the power of people to recover at home, without resorting to imaging, surgeries or opioids. Since launching in 2015, SWORD Health has worked with insurers, health systems and employers in the U.S, Europe and Australia to make quality physical therapy more accessible to everyone.
