Director of Channel Sales - LATAM & Caribbean

Director of Channel Sales - LATAM & Caribbean 

Calling all sales leaders and those who call themselves “The Closers”. We are in search of passionate people that are high achievers, like competition and have a passion to win. The Director of Channel Sales for LATAM and Caribbean will be responsible for identifying, onboarding, maintaining and expanding relations with channel partners to drive sales velocity. They are also accountable for understanding the overall sales strategy and implementing the necessary tactics to grow sales revenue. An ideal candidate has experience in the restaurant industry selling SaaS products or experience with technical, consultative sales. 

Responsibilities:

• Develop and execute the channel sales strategy for LATAM and Caribbean 
• Identify, recruit and manage relationships with channel partners, including distributors, resellers, system integrators and hardware manufacturers
• Educate channel partners on the breadth of GRUBBRR’s platform of products/services
• Establish productive, professional relationships with key personnel in assigned focus areas
• Lead joint partner planning processes that develop mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Sells through partner organizations to end users in coordination with partner sales resources
• Manages potential channel conflict with other sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement
• Lead solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel
• Ensures partner compliance with partner agreements
• Achieve assigned sales quota in designated partner accounts
• Manages funnel, forecast and sales opportunities to meet company standards
• Maintains high partner satisfaction ratings that meet company standards
• Develop and execute customer-facing and internal partner marketing/promotional activities
• Conduct quarterly partner business reviews to ensure aligned with objectives
• Regularly report on partner achievements and assigned metrics
• Make recommendations regarding channel partner program tools, incentives and go-to-market strategies
• Accurately document and manage all sales activities in our CRM (Salesforce).
• Identify product improvements or new products by remaining current on industry trends, attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; and participating in professional communities.
• Work effectively with other organizational departments to streamline project implementation and execution.

Qualifications:

• Strong understanding of LATAM and Caribbean market dynamics, business culture and regional regulatory environments 
• Proven track record of successfully growing channel sales, managing partner relationships, and driving revenue growth in LATAM and Caribbean markets
• Experience in the restaurant industry
• Professionally trained in SaaS or general technical product selling
• Ability to work with minimal supervision, balance multiple priorities, achieve deadlines
• Disciplined to follow defined processes, yet creative to recommend/build new, scalable approaches
• Engaging personality, polished verbal and written communication skills and meticulous attention to detail
• Ability to develop relationships and engage at all levels within partners (Sales to C-suite)
• Ability to work well with others and communicate clearly
• 3-5 years of POS sales experience required

Education:

• Bachelor's degree in Business, Sales, Marketing, or a related field (MBA preferred)

Language Skills:

• Fluency in English and Spanish is required; Portuguese is a plus

Travel Requirements:

• Frequent travel within the LATAM region (up to 30-40% of the time) to meet with partners, attend events, and monitor market conditions

About GRUBBRR:

GRUBBRR is the leader in self-ordering technology. We aim to revolutionize the way commerce is transacted. Not only have we won awards for our self-ordering technology we are also a Fintech startup that is exploding with growth and joining forces with some of the world’s most recognizable brands. Come join us as GRUBBRR transforms the way customers interact with businesses moving forward. 

We produce sleek, beautifully intuitive products such as:

• Self-service kiosks
• Contactless ordering systems
• Point-of-sale systems
• Mobile ordering and online ordering
• Kitchen display systems
• Digital menu boards & digital customer progress boards
• Contactless IoT smart lockers
• AI/Computer Vision based self-checkout system
• SaaS with advanced data analytics and machine learning

Why work at GRUBBRR:

• Great culture. Awesome people. We have a fun, collaborative environment where everyone shares a passion to win
• We are an industry leader with a cutting-edge product that is in high demand - your work will be seen around the world
• Excellent leadership team
• Beautiful Office – modern and fun, invites creativity & collaboration - even complete with a 'Zen Garden' and an indoor-basketball court 
• The opportunity to be a true entrepreneur
• The opportunity to be part of something that is revolutionizing industries
• Equity opportunity in a mid-stage startup that is absolutely exploding
• Be at the forefront of AI, machine learning, facial recognition, digital sensors, and other emerging technologies