“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare
What You Will Do to Change Lives
At Telecare, we believe the strength of our organization sits in the hands of our leaders. We believe having a strong, capable, and motivated leadership team is of foundational importance to the organization’s success. The Director, Change Strategy is a key position in driving the organization’s success. Reporting to the Vice President of Planning & Implementation, The Director, Change Strategy leads the development and execution of the change strategy for the enterprise ERP transformation, ensuring successful adoption across the organization. Reporting into the Transformation Office, this role is responsible for designing and delivering a holistic change readiness approach, including stakeholder engagement, communications, and behavior change strategies.
Shifts Available:
Full Time | Monday-Friday | 8:30am-5:00pm
Expected starting wage range is $134,060.10 - $165,567.54. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
- Eight to twelve plus (8–12+) years of experience in organizational change management, communications, or transformation leadership roles.
- Proven experience leading change strategy for large-scale transformations in healthcare settings.
- Experience driving change across complex, multi-stakeholder organizations.
- Experience partnering with implementation vendors, functional leaders, and executive stakeholders.
- Deep expertise in established change methodologies such as Prosci (ADKAR) or Kotter’s 8-Step Process, with the ability to adapt frameworks to organizational context.
- Experience partnering with external implementation vendors and consulting firms.
Preferred:
- Master’s degree (MBA, MHA, or related field) preferred.
- Change management certification (e.g., PROSCI, CCMP or Kotter Change certification)
- ERP (Workday, Oracle, SAP, PeopleSoft) implementation experience in a healthcare setting
What’s In It For You*
- Paid Time Off: Eligible employees (20+ hours/week) earn PTO each pay period for vacation and personal needs, with pro-rated accrual for part-time schedules and annual carryover up to set caps.
- Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
- Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
- Online University Tuition Discount and Company Scholarships
- Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
- For more information visit: https://www.telecarecorp.com/benefits
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
EOE AA M/F/V/Disability
*May vary by location and position type
Full Job Description will be provided if selected for an interview.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Eight to twelve plus (8-12+) years of experience in organizational change management, communications, or transformation leadership roles
- Proven experience leading change strategy for large-scale transformations in healthcare settings
- Experience driving change across complex, multi-stakeholder organizations
- Experience partnering with implementation vendors, functional leaders, and executive stakeholders
- Deep expertise in established change methodologies such as Prosci (ADKAR) or Kotter's 8-Step Process
- Experience partnering with external implementation vendors and consulting firms
Telecare Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Telecare Corporation and has not been reviewed or approved by Telecare Corporation.
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Equity Value & Accessibility — Employee ownership via an ESOP grants eligible staff shares at no cost, making equity participation straightforward and built into total rewards. Program information highlights that this enables employees to share in the company’s financial growth.
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Retirement Support — A 401(k) program includes an automatic company contribution for eligible employees after one year of service. Together with the ESOP for eligible groups, this signals a strong emphasis on long‑term financial support.
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Leave & Time Off Breadth — Paid Days Leave increases with tenure and is complemented by paid holidays, jury duty, and bereavement leave. Leave can be used for vacation, sick time, or personal matters, broadening practical flexibility.
Telecare Corporation Insights
What We Do
Telecare is a family- and employee-owned company that has been treating individuals with serious mental illness since 1965. We specialize in innovative, outcomes-driven services for high-risk individuals with complex needs.
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