Job Description:
The Role
As the Director of Change Management, you will be part of a team that is responsible for helping Fidelity Brokerage achieve its talent strategy objectives by applying an engagement and change management lense to large scale strategic initiatives.
In this role, you will partner closely with the Head of Engagement & Change Management to ensure alignment across initiatives impacting people leaders and associates. You’ll own the development and execution of tactical plans that drive a superior, cohesive communications and engagement experience for the full range of Brokerage stakeholders, including executives, people leaders and associates.
Listening to and learning from our associates is critical, enabling continuous feedback loops, coordinating executive site visits and conducting user feedback sessions will be an important part of the role. You will work closely with key partners in Communications, Line HR, Workforce Strategy & Planning, Talent and Learning, and more!
The Expertise and Skills You Bring
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Prove ability to work across all levels of leadership
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8+ years experienced developing and implementing change management and/or communications plans
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Excellent presentation, speaking and, communication (verbal and written) skills with experience creating executive-ready PowerPoint presentations
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Experience documenting requirements and supporting the design and delivery of a training program
The Team
Are you passionate about helping leaders strategize on investing in our #1 asset, our talent? In the Brokerage HR organization, we are passionate about creating experiences for our associates that enable them to develop proficiency in their current role and/or readying them for their next role.
Certifications:
Category:Program/Project Management
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
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What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
