Director, Capability Demonstration and Customer Engagement

Posted 15 Days Ago
Be an Early Applicant
Reston, VA
In-Office
149K-269K Annually
Senior level
Information Technology • Software
The Role
The Director will lead the execution of technical demonstrations and customer engagement experiences, manage cross-functional teams, and ensure world-class customer experiences in showcasing Leidos’ digital modernization solutions.
Summary Generated by Built In

The Leidos Digital Modernization Sector is seeking a Director, Capability Demonstration and Customer Engagement, at our Leidos Headquarters in Reston, VA.

POSITION SUMMARY:
The Director of Capability Demonstration and Customer Engagement will lead the strategy, design, and execution of live, virtual, and hybrid capability demonstrations and customer engagement experiences that showcase the company’s technical solutions to Leidos government and defense customers.  This senior leader will orchestrate a multidisciplinary team of engineers, solution architects, and storytellers to deliver experiences that translate complex technologies into meaningful mission outcomes. The ideal candidate brings a blend of technical acumen, sales enablement experience, and leadership excellence to help shape how Leidos presents its digital capabilities to current and future customers.
The ideal candidate will combine deep understanding of the government acquisition environment with strong storytelling, program management, and technical demonstration skills.

CLEARANCE REQUIREMENT:
No initial clearance is required to start; however you must be able to obtain and maintain a DoD Secret security clearance. (US Citizenship required)

PRIMARY RESPONSIBILITIES:

Strategic Leadership & Planning

  • Develop and deliver tailored technical demonstrations highlighting Leidos’ Digital Modernization portfolio — including cloud, AI/ML, cyber, automation, DevSecOps, and data analytics.
  • Guide the creation of mission-focused narratives that clearly articulate customer value and outcomes.
  • Oversee demonstration logistics, technology refresh, and demo readiness, ensuring a world-class customer experience.
  • Partner with account management, business development, capture, and program teams to identify high-priority capabilities and opportunities for tailored demonstrations.

Demonstration Development & Execution

  • Oversee the design, development, and delivery of multi-domain capability demonstrations—live, virtual, and hybrid—that highlight mission-relevant solutions.
  • Lead cross-functional teams (technical, operations, and BD) to produce compelling, mission-aligned demonstration narratives.
  • Manage the Leidos demonstration facility and virtual environments to ensure readiness, compelling storytelling, and technical excellence.

Customer Engagement & Experience

  • Serve as a senior point of contact for customer engagements, visits, and capability showcases/trade shows.
  • Develop and execute customer engagement programs—including executive briefings, technology showcases, and innovation days—to deepen relationships and understanding of customer missions.
  • Gather and synthesize customer feedback from demonstrations to inform product development and capture strategies.

Internal Promotion & Engagement

  • Promote and communicate digital modernization repeatable solutions and innovations across  key Leidos stakeholders (executive leaders, Growth teams, etc.)
  • Incorporate the use of digital modernization demonstration capabilities in existing Capture and BD processes to maximize usage

Metrics & Reporting

  • Establish KPIs to measure demonstration effectiveness and impact on pipeline growth, customer satisfaction, and win rates.
  • Regularly report performance insights and recommendations to executive leadership.
  • Continuous improvement of KPIs that ensure digital modernization demonstrations are leading to increased sales and win rates for Leidos.

BASIC QUALIFICATIONS:

  • Bachelor’s degree in business, IT or a related field (Master’s preferred).
  • 10+ years of experience in technical solution leadership,  pre-sales engineering, customer experience management, or technical demonstration roles 
  • Proven success in leading technical storytelling and demonstration initiatives for complex digital or IT modernization solutions.
  • Deep understanding of Digital Modernization domains (cloud, AI/ML, cybersecurity, automation, data analytics, and DevSecOps).
  • Demonstrated ability to lead cross-functional teams and manage senior-level stakeholder engagements.
  • Excellent communication, presentation, facilitation, and relationship-building skills with senior-level stakeholders.

KEY COMPETENCIES:

  • Strategic Thinking and Vision
  • Executive Communication and Influence
  • Program and Event Management
  • Technical Fluency and Storytelling
  • Customer-Centric Mindset
  • Collaboration and Leadership

PREFERRED QUALIFICATIONS:

  • Experience supporting Federal Government or large enterprise clients.
  • Familiarity with business development and capture management processes.
  • Professional certifications such as AWS Certified Solutions Architect, PMP, or similar technical credentials.
  • Proven success in building or transforming a technology demonstration or innovation center.

We’re not looking for perfectly polished resumes or perfect fits. We’re looking for people who break limits, ask hard questions, and don’t wait to be told what’s next. At Leidos, we’re not following the roadmap — we’re redrawing it. 

Original Posting:November 12, 2025

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $148,850.00 - $269,075.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Top Skills

Ai/Ml
Automation
Cloud
Cybersecurity
Data Analytics
Devsecops
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The Company
Alexandria, VA
27,104 Employees

What We Do

We Are Leidos

For 50 years we have been tackling some of the biggest problems that face our nation and our world.

OUR MISSION
Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.

Leidos was cited for the meaningful work employees perform that is challenging, impactful, and aligned with our customers’ missions as reasons professionals want to work and stay at our company. Leidos has also been named to lists including Forbes’ Best Employers for Diversity, Forbes’ America’s Best Employers for Women, Military Times Best for Vets Employers, and Ethisphere Institute’s World's Most Ethical Companies®.

Employees enjoy career enrichment opportunities available through mobility and development and experience rewarding relationships with supportive supervisors and talented colleagues and customers. Employees appreciate our flexible work environment, allowing for and encouraging a true work-life balance. Our professionals are also excited about our Employee Resource Groups, like the newly launched Collaborative Outreach with Remote and Embedded Employees (CORE), which strives to create an environment where every employee, regardless of location, feels fully engaged as a valued employee of Leidos.

Your most important work is ahead.

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