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Job Function:
Supply Chain ManufacturingJob Sub Function:
Manufacturing Process ImprovementJob Category:
ProfessionalAll Job Posting Locations:
Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of AmericaJob Description:
Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
United States – Requisition Number: R-088639
Ireland – Requisition Number: R-089715
Belgium – Requisition Number: R-089715
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
The Business Platform Operations Support Leader will be a part of the DePuy Synthesis Supply Chain and Operations Systems and Digital organization. This leader will play a significant role in a multi-year global business transformation initiative that will modernize our end-to-end Supply Chain digital capabilities by harmonizing our disparate ERP ecosystem standardizing our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, while enabling our integrated data strategy through a an SAP S/4 HANA backbone.
This role will be part of a platform business operations, enhancement and improvement organization that will fundamentally oversee the ongoing evolution of the DePuy Synthesis ERP platform, from deployment to long-term sustainability.
The role will be accountable for supporting core business platform support operations. Specifically, this role will work closely with business partners to enable ongoing awareness, adoption, and effective use of the platform as new capabilities are delivered. This role will also support the ongoing sustainment of the existing business platform users’ persona-based training structure in learning platforms. Furthermore, this role will help mobilize platform regression testing, business error handling and resolution, as well as support the development and implementation of the global platform enhancement & intake management process. Lastly, this role will help establish the initial persona-based security provisioning process and will partner closely with program teams to support a smooth transition from deployment hypercare to operate state.
This individual must leverage strong cross-functional business expertise, experience supporting transformative initiatives, ERP platform support knowledge, and digital acumen to effectively engage business stakeholders and process owners.
Key Responsibilities
Support the development and deployment of ongoing business user platform enablement and adoption for existing platform business users. ongoing business user platform enablement and adoption for existing platform business users.
Ensure existing ERP platform user community is engaged and made aware of platform status, capabilities being delivered, changes and enhancements
Support the platform enhancement and continuous improvement intake process from the platform user community and connect inputs into the solution design governance process
Partner closely with the operate state team and the global business adoption team to leverage approaches, channels and materials to ensure the business platform community is aware of and ready to adopt platform enhancements and capabilities.
Support a business super user forum to engage the platform Super-User Network and serve as a conduit of information between the business platform users and the MT TranSCend core team.
Support globally standardized approaches to the ongoing sustainment of persona-based training curriculums leveraging the training platforms mobilized to support the MT TranSCend deployment roadmap.
Support a global persona-based security role design and maintenance process that is implemented and governed thru robust persona-based design controls and governance
Help ensure smooth transitions between program deployment hypercare and operate state
Qualifications
Minimum of Bachelor’s degree required; advanced degree or MBA is highly desirable
Requires a minimum of 3 years of progressive experience in leadership roles within Operations, Supply Chain, or large transformation programs.
Requires a minimum of 6 years of Supply Chain experience.
Preferred a minimum of 6 years of ERP platform support and/or transformation experience in a healthcare or health services industry
Requires strong knowledge of Orthopedics Supply Chain including complexity of surgery kits
Demonstrated hands-on project delivery required
Excellent interpersonal and negotiating skills, with proven ability to influence/collaborate to get to desired result
Strong customer focus (internal & external), including development and management of stakeholders
Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.) is helpful
Ability to effectively support and participate in cross-functional decision-making bodies required
Knowledge in deploying standardized work processes, tools, and templates required
Experience managing to project timelines and milestones in complex business environments required
Skilled at engaging and building relationships with business stakeholders required
Strong business and digital acumen, including ERP expertise required
Experience working in a complex, multi-ERP / system environment required
Requires Travel: up to 25% domestic and international.
Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
#DePuySynthesCareers
Required Skills:
Preferred Skills:
Agile Manufacturing, Chemistry, Manufacturing, and Control (CMC), Compliance Management, Consulting, Cost-Benefit Analysis (CBA), Good Manufacturing Practices (GMP), ISO 9001, Performance Measurement, Plant Operations, Process Control, Process Improvements, Quality Standards, Quality Systems Documentation, Standard Operating Procedure (SOP), Statistical Process Control (SPC), Strategic Change, Systems Thinking, Tactical Planning, Technical CredibilityThe anticipated base pay range for this position is :
150,000.00 - 300,000.00 USD AnnualAdditional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period10 days • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefitsSkills Required
- Bachelor's degree
- Minimum 3 years progressive leadership experience in Operations, Supply Chain, or large transformation programs
- Minimum 6 years of Supply Chain experience
- ERP platform support and/or transformation experience (preferred in healthcare/health services)
- Strong knowledge of Orthopedics Supply Chain including complexity of surgery kits
- Demonstrated hands-on project delivery
- Excellent interpersonal and negotiating skills with proven influence/collaboration
- Strong customer focus and stakeholder development/management
- Certifications (PMP, APICS, Lean/Six Sigma) are helpful
- Ability to support and participate in cross-functional decision-making bodies
- Knowledge in deploying standardized work processes, tools, and templates
- Experience managing project timelines and milestones in complex environments
- Skilled at engaging and building relationships with business stakeholders
- Strong business and digital acumen, including ERP expertise
- Experience in a complex, multi-ERP / system environment
- Willingness to travel up to 25% domestic and international
Johnson & Johnson Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
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Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
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Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.
Johnson & Johnson Insights
What We Do
Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines
