The Role
Leads Sales and Operations Planning across demand, supply, production, distribution, and executive stakeholders. Manages demand consensus, forecasts, safety stock, lead-time assumptions, inventory risks, production schedules, and S&OP metrics. Translates SKU-level demand into supply requirements, updates ERP planning data, supports production scheduling, and presents risks and opportunities to senior leadership. Requires cross-functional coordination with manufacturing, procurement, quality, finance, sales, marketing, and distribution teams.
Summary Generated by Built In
At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.
The Director, Business Planning follows established department procedures to assist the Planning and Distribution functions through coordination of multi-site and cross functional activities involved with the daily execution of requirements to meet demand operationally. The Supply Chain Manager works within current Good Manufacturing Practices (cGMP) and uses current Standard Operating Procedures (SOP’s) to ensure the consistency and quality of the product as well as efficient utilization of Thorne resources.
The Director, Business Planning follows established department procedures to assist the Planning and Distribution functions through coordination of multi-site and cross functional activities involved with the daily execution of requirements to meet demand operationally. The Supply Chain Manager works within current Good Manufacturing Practices (cGMP) and uses current Standard Operating Procedures (SOP’s) to ensure the consistency and quality of the product as well as efficient utilization of Thorne resources.
RESPONSIBILITIES
- Leads and continuously improves the Sales & Operations Planning for Supply Chain.
- Responsible for the Demand Consensus, Supply Consensus, New Product Development Consensus, and the Executive S&OP roll-up on a monthly basis.
- Leads the translation of latest view demand requirements by SKU into supply chain requirements for production planning, scheduling, distribution, and operations.
- Responsible for the monthly demand consensus to reach a sales forecast across Sales, Marketing, New Product Development, and Finance, ensuring alignment.
- Identifies and communicate variances between the financial plan and the bottom-up demand forecast, providing latest view (LV) adjustments throughout the year.
- Manages safety stock levels and lead-time assumptions to maintain a world class fill rate while minimizing excess and obsolete (E&O) inventory.
- Tracks and reports on key S&OP metrics, including Forecast Accuracy.
- Prepares and presents decks to senior leadership, highlighting risks, opportunities, and resource requirements.
- Reviews raw material availability and current on-hand inventories coupled with production activities to facilitate the planning and scheduling of the production of Thorne products.
- In consultation with Production Planning Manager and Master Scheduler, updates applicable information within the ERP system to ensure planning and scheduling assumptions are continuously updated to reflect current business requirements and operations capabilities.
- Distributes production schedules or work orders, with explanations, clarifications, and descriptions, as needed, to departments.
- Creates demand updates for rolling 12-month periods based on the projected number of mixes, capsules, and bottles that are needed to keep the Production Department informed of future demand.
- Makes financial decisions for pre-mix demand based on analysis and creates work orders to meet the projected production plan.
- Compiles information, such as production rates and progress, materials inventories, materials used, and customer information, so that status reports can be completed.
- Makes sound financial decisions for the Company on large big buyer and distributor sales orders.
- Maintains a professional attitude, particularly when under the recurring stress of deadlines and demonstrates sound judgment in such situations.
- Supports and assists Master Scheduler in creating, managing and communicating the Production Schedule to ensure Production operates as efficiently as possible.
- Meets Company customer service goals and expectations by collaborating with Master Scheduler, Production Planning Manager, and Procurement to assist in ensuring the Production Department has the materials and resources available required to meet established manufacturing objectives.
- Interacts with other departments in a positive and supportive manner.
- Demonstrates initiative and industry knowledge by suggesting ideas, devising new and better ways of accomplishing collective and personal goals, and finds innovative, well thought-out solutions to problems.
- Communicates with the warehouse, QC Lab, QA, Document Control, Procurement, and manufacturing groups on material, packaging, component, and document flow.
- Provides Master Scheduler and Production Planning Manager updates to manage and maintain the Back-Order Report and At-Risk Report.
WHAT YOU NEED
- A bachelor’s degree and 5–10 years of manufacturing experience are required; an MBA is preferred.
- Ability to read, analyze and interpret technical procedures, or governmental regulations.
- Strong knowledge of Microsoft Products such as Word and Excel, as well as the ability to utilize the
computer systems at Thorne Research. - Ability to solve practical problems and deal with a variety of concrete variables in situations
where only limited standardization exists. - Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
WHAT WE OFFER
- Competitive compensation
- 100% company-paid medical, dental, and vision insurance coverage for employees
- Company-paid short- and long-term disability insurance
- Company- paid life insurance
- 401k plan with employer matching contributions up to 4%
- Gym membership reimbursement
- Monthly allowance of Thorne supplements
- Paid time off, volunteer time off and holiday leave
- Training, professional development, and career growth opportunities
About
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Skills Required
- Bachelor's degree
- 5-10 years of manufacturing experience
- Ability to read, analyze, and interpret technical procedures or governmental regulations
- Strong knowledge of Microsoft Word and Microsoft Excel
- Ability to use company computer systems
- Ability to solve practical problems involving limited standardization
- Ability to interpret written, oral, diagrammatic, or schedule-based instructions
- Master of Business Administration
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The Company
What We Do
We’re a team of dreamers, scientists, doctors, and health enthusiasts – all working toward the same goal – helping every individual discover and achieve their best possible health. We do it by creating innovative health solutions and by owning every process, from R&D to product delivery and customer service. We intend to defy expectations of good health through home testing technology, dietary and lifestyle education, and superior nutritional products.
