The Director, Business Intelligence solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Director, Business Intelligence requires an in-depth understanding of how organization capabilities interrelate across the function or segment.
The Director, Business Intelligence, is responsible for leading the strategy, development, and execution of data management and analytic functions in support of the Product organization. This role plays an important part in ensuring insurance benefit information is governed, reliable, and compliant with enterprise data governance standards, promoting high data quality, integrity, and accessibility. This role collaborates with cross-functional stakeholders to ensure the delivery of accurate, timely, and actionable insights that drive business decisions.
Key Responsibilities:
- Drive effective governance of insurance benefit data across the full lifecycle, from intake and configuration through downstream consumption and outputs
- Lead the design and execution of analytics strategies that align with business goals with a focus on the member experience
- Oversee the development, maintenance, and optimization of analytic processes dedicated to the Enterprise Growth Strategy organization within the Enterprise Growth segment.
- Enforce Enterprise data governance policies, standards, and best practices to ensure data accuracy, security, and compliance.
- Support automation and process enhancement efforts within the organization, with an eye for generating creative solutions to improve workflows, reduce manual effort, and hold consumers of the data accountable for accuracy
- Collaborate with IT, leaders within the Product organization, other business units, and executive leadership to identify data-driven opportunities and deliver insights.
- Monitor industry trends and recommend new tools, technologies, or processes to enhance analytics and data governance capabilities.
- Support organizational change management by advocating for a data-driven culture.
Use your skills to make an impact
Required Qualifications
Bachelor’s degree in Data Science, Information Systems, Business Analytics, or a related field (Master’s degree preferred).
Proven experience (typically 8+ years) in analytics, data management, or business intelligence roles, with 5+ years of leadership experience.
Strong knowledge of data governance, data quality, and data security practices.
Experience with analytics tools, data warehousing, and visualization platforms.
Knowledgeable in process improvement and metrics development
Excellent analytical, problem-solving, and communication skills.
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and Access
Demonstrated ability to lead and develop high-performing teams.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Preferred Qualifications
MBA or graduate degree in a management field
Ability to anticipate and be proactive around next steps in large initiatives simultaneously
Broad understanding of our businesses and connectedness to key Humana constituent areas
Knowledgeable in regulations governing health care industries
Knowledge of Humana's internal policies, procedures and systems
Additional Information
Humana Perks:
Full time associates enjoy:
Medical, Dental, Vision and a variety of other supplemental insurances
Paid time off (PTO) & Paid Holidays
401(k) retirement savings plan
Tuition reimbursement and/or scholarships for qualifying dependent children
And much more!
Social Security Task:
Alert: Humana values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana’s secure website.
Virtual Pre-Screen:
As part of our hiring process for this opportunity, we will be using exciting virtual pre-screen technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a virtual pre-screen, you will receive an email and text correspondence inviting you to participate in a HireVue interview. In this virtual pre-screen, you will receive a set of questions to answer. You should anticipate this virtual pre-screen to take about 10-15 minutes.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 04-26-2026About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Top Skills
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
