Director, Business Development

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role overview:

This is a 100% new business sales role focused on driving growth across Southern Europe, with a primary emphasis on Spain and Portugal. The role centers on building strong relationships with decision-makers in the Retail, Hospitality, and F&B sectors - especially merchants with high international footfall. The objective is to secure new customers for our core suite of products and services (Gateway, Acquiring, DCC, Tax Free). The successful candidate will collaborate closely with the Sales Director, Key and Global Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM, and other cross-functional teams to deliver tailored solutions and ensure high customer satisfaction.

What you will do:

• Lead the review and segmentation of opportunities in the Retail, Hospitality, and F&B sectors across Spain and Portugal, building commercial business cases to support investment decisions.

• Develop and execute an annual Sales Development Plan specific to Southern Europe.

• Build and nurture a robust pipeline of business opportunities in the region.

• Achieve and exceed monthly, quarterly, and annual new business sales targets.

• Maximize revenue opportunities while ensuring profitability.

• Manage customer relationships through onboarding, until transitioned to an Account Manager.

• Respond to customer and partner queries professionally and promptly.

• Collaborate with internal departments to resolve issues to a high standard.

• Prepare accurate sales documentation including quotations, proposals, and tenders.

• Lead the creation and delivery of compelling new business presentations.

• Maintain CRM systems (e.g., Salesforce) with up-to-date customer and opportunity data in line with KPIs.

• Provide timely and accurate reporting to management and internal stakeholders.

• Contribute to the broader sales team by sharing insights and supporting collective goals.

• Represent the company professionally and constructively in the market.

Who you are:

• Proven experience in new business B2B sales, ideally within the Retail, Hospitality, or F&B sectors in Spain and/or Portugal.

• Experience selling to operations, IT, and finance stakeholders, with a strong understanding of sector-specific technologies.

• Demonstrated success in developing sales pipelines and executing sales development plans.

• Track record of consistently achieving new business targets.

• Knowledge of the Southern European retail and hospitality landscape, particularly in Spain and Portugal.

• Familiarity with Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, and e-commerce dynamics.

• Understanding of card scheme pricing models and experience negotiating merchant acquiring agreements.

• Awareness of card scheme rules relevant to merchant acquiring services.

• Strong interpersonal and networking skills, ideally within a similar sales environment.

• Excellent communication and teamwork capabilities.

• Strong organizational, planning, and sales preparation skills.

• Proficient in CRM systems (Salesforce or similar) and corporate IT tools (PowerPoint, Excel, Word, Outlook).

• Experience working within a complex international matrix organization.

• Passionate about sales, with a proven ability to drive growth in a fast-paced environment.

• Self-managed, resilient, and professionally presented.

• Reliable, with strong interpersonal and relationship-building skills.

• An effective communicator with a collaborative mindset.

• Skilled in time management and capable of meeting tight deadlines.

• Adaptable to change and energized by working in a dynamic, evolving company.

• Capable of coordinating cross-functional teams and managing projects with clarity and alignment.

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.
 

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.