Join our team at ASAPP, where we're developing transformative Vertical AI designed to improve customer experience. Recognized by Forbes AI 50, ASAPP designs generative AI solutions that transform the customer engagement practices of Fortune 500 companies. With our automation and simplified work processes, we empower people to reach their full potential and create exceptional experiences for everyone involved. Work with our team of talented researchers, engineers, scientists, and specialists to help solve some of the biggest and most complex problems the world is facing.
ASAPP is in need of a talented Sales Development Team Lead responsible for hiring, developing, and managing our inside sales team. This individual should possess deep domain knowledge of inside sales disciplines (lead generation, business development, etc), and should have experience leading a team of SDR’s for a SaaS company that sells to enterprises. There is a hybrid component to this role, and we are looking for someone that's in a commutable distance to the Raleigh area, where the team will operate out of 3-4 days a week.
What you'll do
- Hire, train, and manage our inside sales team to support ASAPP’s business objectives
- Deploy market relevant tools, processes and standards to enable inside sales representatives
- Steer development of sales pipelines to ensure continuous generation of near and long term opportunities; working with team to manage the size, shape and quality of pipeline; analyze overall win rates and win/loss ratios
- Provide strong, visible leadership presence to inspire the inside sales organization globally; regularly communicate sales, organization and technology strategies and how inside sales can make a tangible impact
- Ensure connectivity with organizations across ASAPP, especially with sales/account executives, sales operations, solutions, and product marketing teams
- Continuously monitor and drive operational improvements across the inside sales team
- Define metrics and roles for inside sales team
What you'll need
- BA/BS degree or equivalent preferred
- 5+ years of experience managing a high-performing inside sales team that sell to Enterprise customers
- Experience managing a team that consistently surpasses its quotas
- Intimate understanding of business development, lead/pipeline generation, and forecasting
- Proven experience and ability to create a highly motivated performance-driven sales culture
- Proven track record leading teams with a mix of cold calling, email, and social selling to drive qualified meetings
- Knowledge and experience with SFDC, sales engagement tools, B2B data providers, and intent tools, and the ability to build process and operations to optimize team
- Strength in driving organizational alignment and collaboration
- Ability to diagnose sales, recommend viable solutions, and drive results-oriented action
What we'd like to see
- Experience managing an inside sales team selling a SaaS product into the enterprise contact center or AI space
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-AG1 #LI-Hybrid
What We Do
Our artificial intelligence and machine learning products deliver automation and human augmentation, allowing individuals and organizations to realize their full potential. Today, the world's largest organizations rely on ASAPP to provide amazingly efficient and effective customer experiences. Our Research & Development team is unparalleled, driving the advancement of AI, machine learning, speech recognition, robotic process automation, natural language processing and more.
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