Director of Business Development – TrustBuilder
Zonda is looking for a driven, builder-focused sales leader to help grow TrustBuilder®, our customer experience (CX) and reviews platform designed specifically for the homebuilding industry.
This role is built for someone who understands how to sell into home builders, knows how to prospect aggressively, and is comfortable building relationships with Sales, Marketing, Operations, Customer Experience, and Executive leadership teams within builder organizations.
The Director of Business Development will focus on generating new business opportunities, expanding market presence, and positioning TrustBuilder as the leading review and customer experience platform for new home builders.
This is a true hunter role. We are looking for someone who thrives on outbound prospecting, relationship building, and closing strategic opportunities within the builder ecosystem.
What You’ll Do
- Develop and execute a strategic sales plan to grow TrustBuilder revenue across regional and national home builders
- Prospect and generate new business opportunities through outbound outreach, networking, industry events, referrals, and builder relationships
- Build andmaintainstrong relationships with builder executives, division presidents, sales leaders, marketing teams, and customer experience stakeholders
- Identify builder pain points related to customer satisfaction, online reputation, buyer experience, customer retention, and sales process feedback
- Position the TrustBuilder suite as a strategic CX and reputation management solution that helps builders strengthen consumer trust and improve the homeowner journey
- Conduct product presentations, demos, and consultative sales conversations
- Partner cross-functionally with internal marketing, product, and customer success teams to support client growth and retention
- Maintainaccuratepipeline forecasting and sales activity within CRM systems
- Consistently meet or exceed pipeline generation and revenue targets
- Represent the company at builder conferences, industry events, and networking functions
- Stay informed on builder trends, competitive landscape, online review strategies, and customer experience technology within the homebuilding industry
Who You Are
- 5+ years of experience in business development, sales development, or consultative B2B sales
- Proven experience selling into home builders or related industries serving residential construction
- Strong understanding of the homebuilding industry, builder organizational structures, and builder sales process
- Experience prospecting and building a pipeline from scratch
- Ability to hunt, network, and open doors with decision-makers
- Strong executive presence and communication skills
- Experience selling SaaS, CX platforms, reputation management solutions, marketing services, digital advertising, or technology solutions preferred
- Comfortable working in a fast-paced, highly entrepreneurial environment
- Ability to travel for client meetings and industry events as needed
- CRM experiencerequired; Salesforce experience preferred
Preferred Background
- New home marketing platforms
- Builder advertising/media sales
- Homebuilding technology companies
- Customer experience or review platforms
- Reputation management software companies
- Real estate technology organizations
- Builder-focused digital marketing agencies
- New home listing platforms
Why People Love Working Here
- We offer meaningful work and opportunities for career growth
- Competitive Salary
- Comprehensive benefit package (Medical, Dental, Vision)
- 100% Company paid Life Insurance, Long Term Disability, and Short-Term Disability coverage
- 401k with company match
- Paid vacation and general holidays
- Employee Assistance Program (EAP)
- Volunteer Day
- Summer Fridays
- Live Meditation Sessions
- Employee Recognition Platform
- Virtual Wellness Program
- Visionary Leadership Team
Inclusion & Equal Opportunity Employment
Zonda is proud to be an Equal Opportunity Employer committed to diversity, inclusion & belonging. Here at Zonda, we are interested in every qualified candidate who is eligible to work in the United States.
Skills Required
- 5+ years of experience in business development, sales development, or consultative B2B sales
- Proven experience selling into home builders or residential construction-related industries
- Strong understanding of the homebuilding industry, builder organizational structures, and builder sales processes
- Experience prospecting and building a pipeline from scratch; hunter mentality
- CRM experience
- Ability to travel for client meetings and industry events as needed
- Strong executive presence and communication skills
- Comfortable working in a fast-paced, highly entrepreneurial environment
- Experience selling SaaS, CX platforms, reputation management, marketing services, or digital advertising
- Salesforce experience
What We Do
At Zonda, we’re here to advance the homebuilding industry, because we believe better homes create better lives and stronger communities. We deliver trusted data, leading marketplaces, and innovative digital solutions that help builders, developers, and housing professionals make smarter decisions throughout the homebuilding lifecycle. Our insights and technology support housing professionals as they plan, design, and build new-home communities across North America. Our data enables smarter planning, more efficient execution, and ultimately, stronger communities. Together, we’re building the future of housing.
