Job Summary
Vertiv is the industry leader when it comes to building and servicing critical infrastructure that enables vital applications for data centers, communication networks, and commercial/industrial facilities. Because the Vertiv brand is synonymous with Digital Continuity, our internal resilience must not only meet—but shape—global industry standards.
The Director of Global Operational Resilience & IT Disaster Recovery is a high-visibility technical leadership role responsible for the always-on state of Vertiv’s global enterprise. This position goes beyond traditional policy writing, focusing instead on real-world resilience—the ability to demonstrate, through rigorous technical execution, that systems can withstand and recover from localized outages or systemic cyber events.
The Director will lead a global team to architect a self-healing enterprise, ensuring resilience across IT back-office systems, manufacturing operations, R&D environments, and global supply chain platforms. In the area of Business Continuity, this role serves as an internal consultant, providing direction, structure, and governance to business functions as they develop and implement continuity plans and recovery playbooks.
This position will be based onsite at Vertiv's Westerville, OH - HQ location.
Responsibilities:
1. Technical DR Design & Automated Execution
- Lead the design and technical oversight of annual Tier 0 application failovers, ensuring Recovery Time Objectives (RTOs) are achieved through automation rather than manual processes.
- Drive the transition from static PDF runbooks to Infrastructure as Code (IaC) and orchestrated recovery platforms such as Zerto, Azure Site Recovery, or VMware SRM.
- Assess, test, and monitor clean-room recovery environments and immutable backup vaults to ensure recoverability following a full-scale ransomware event.
- Ensure accurate application dependency mapping (database, middleware, application, web) to support correct boot-order sequencing during recovery testing.
2. Global Strategy & Crisis Management
- Own the multi-year enterprise resilience roadmap aligned with ISO 22301 and NIST 800-34 standards.
- Serve as the primary technical incident commander during critical continuity events, providing real-time recovery status and impact assessments to executive leadership.
- Partner with Global Operations to ensure continuity planning extends into manufacturing and operational technology (OT) environments.
3. Program Governance
- Lead the global Business Impact Analysis (BIA) program to align recovery capabilities with business priorities and customer commitments.
- Facilitate the development and implementation of Business Continuity Plans (BCPs) across business functions.
- Plan and lead continuity exercises to validate cross-functional coordination and readiness.
- Identify continuity gaps and collaborate with the CISO and executive stakeholders to address audit findings and risk exposure.
Requirements:
- Bachelor’s degree in Computer Science, Engineering, MIS, or related technical discipline; Master’s degree preferred.
- 12+ years of progressive IT experience in infrastructure, security, or business continuity, including 5+ years in a global BCDR leadership role.
- Expert-level technical knowledge of hyper-converged infrastructure, SAN storage, global load balancing, and cloud platforms such as AWS or Azure.
- Minimum of 5 years of people leadership experience managing geographically distributed teams.
- Professional certifications such as Master Business Continuity Professional (MBCP) or equivalent; CISSP, CISA, CISM, or cloud architecture certifications strongly preferred.
- Demonstrated crisis leadership, executive-level communication skills, and the ability to translate complex technical risks into business-focused narratives for senior leadership and the Board of Directors.
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Skills Required
- Bachelor's degree in Computer Science, Engineering, MIS, or related technical discipline
- Master's degree (preferred)
- 12+ years progressive IT experience in infrastructure, security, or business continuity
- 5+ years in a global BCDR leadership role
- Expert-level technical knowledge of hyper-converged infrastructure, SAN storage, and global load balancing
- Experience with cloud platforms (AWS or Azure)
- Experience with recovery/orchestration platforms (Zerto, Azure Site Recovery, VMware SRM) and Infrastructure as Code
- 5+ years people leadership managing geographically distributed teams
- Professional certifications (MBCP or equivalent); CISSP, CISA, CISM, or cloud architecture certifications (strongly preferred)
- Demonstrated crisis leadership and executive-level communication skills
- Ability to translate complex technical risks into business-focused narratives for senior leadership and the Board
- Position based onsite at Westerville, OH (HQ)
- Must be legally authorized to work in the United States without sponsorship
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
