Director Broadcast & Media Engineering Operations (US)

Sorry, this job was removed at 04:12 p.m. (CST) on Friday, Jun 06, 2025
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West Chester, PA, USA
In-Office
Digital Media • eCommerce • Retail
The Role

The Opportunity
Join our Broadcast & Media Engineering Team, recognized for building, operating, and supporting the technical processes and systems that power Live Production and Content Creation across multiple networks and platforms. QVC Group delivers content on linear, streaming, and social commerce platforms, reaching diverse audiences everywhere.

Your Impact
Lead a collaborative Broadcast & Media Engineering team, delivering effective and efficient solutions that scale to meet the evolving needs of our content platforms.

What You’ll Do

  • Ensure critical Broadcast IT Infrastructure and Networks are operational and cyber secure, implementing robust IT security practices.
  • Oversee Change and Release Management processes, including thorough Go Live and roll-back procedures.
  • Lead replacement cycle projects.
  • Ensure all station drawings are accurate and up to date.
  • Establish clear communication standards to keep business partners and leadership informed about project updates, system health, and transmission issues.
  • Serve as the primary point of contact during system failures and business continuity events, leading recovery efforts.

What You Bring

  • Expertise across all Broadcast & Media areas.
  • Experience managing and forecasting budgets.
  • Strong understanding of Video over IP and supporting ST2110 environments.
  • Excellent organizational and problem-solving skills.
  • Effective communication skills and the ability to build positive relationships across technology teams.
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent professional experience, education, and training.
  • 5+ years’ experience delivering scalable technology solutions.
  • Comfort working in a fast-paced, results-oriented environment.

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on.If you want to grow professionally and learn every day, youll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance. 

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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