We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
POSITION SUMMARY
CVS Health Digital is looking for hands-on, passionate people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the forefront of digital innovation that aims to reinvent what a pharmacy and a health care company can be in the digital world. The Director of Automation Engineering - Pharmacy Products will lead the strategy, design, and delivery of intelligent automation platforms that accelerate product development, improve productivity and drive operational efficiency across the team. This leader will build and scale AI‑powered automation products, including knowledge repositories, automated user‑story generation, and end‑to‑end test automation, with a strong emphasis on agentic AI and real‑world business impact. This role requires a rare combination of deep technical expertise in AI and automation, strong business acumen, and proven leadership in building platforms that are adopted at scale by product, engineering, and operations teams.
Expectations For The Role
Automation & AI Product Leadership
- Define and own the vision, roadmap, and execution of enterprise‑grade automation platforms that support:
- Intelligent knowledge repositories (self‑learning, context‑aware, continuously updated)
- Automated user‑story and acceptance‑criteria generation
- AI‑driven test‑case generation and end‑to‑end experience automation
- Drive adoption of agentic AI systems that can reason, plan, and execute multi‑step workflows to automate processes
- Ensure automation solutions are product‑centric, scalable, secure, and aligned with business priorities
Agentic AI & Advanced Automation
- Lead the design and implementation of agentic AI systems that drive efficiencies to accelerate product ideation, product strategy development, and creation of high‑quality product backlogs
- Build AI agents capable of synthesizing insights from knowledge repositories, customer signals, and operational data to inform roadmap decisions and backlog prioritization
- Enable automated generation of user stories, acceptance criteria, and test scenarios that align product intent with end‑to‑end experience automation
- Partner with Product Management, Engineering, and Architecture leaders to embed AI‑driven automation into product discovery, planning, and delivery workflows
- Ensure agentic solutions continuously learn from outcomes and user feedback to improve relevance, accuracy, and business impact
End‑to‑End Experience Automation
- Build automation capabilities that span the full product lifecycle—from ideation and requirements to development, testing, release, and monitoring
- Enable true experience‑level automation, not just test automation, across user journeys and business workflows
- Establish standards, metrics, and feedback loops to continuously improve automation effectiveness and reliability
Business & Stakeholder Leadership
- Partner with Product, Engineering, Operations, and Business leaders to identify high‑impact automation opportunities
- Translate business problems into automation strategies with clear ROI, efficiency gains, and quality improvements
- Influence senior leadership through data‑driven insights, compelling narratives, and demonstrated outcomes
People & Organizational Leadership
- Build, lead, and mentor high‑performing teams of automation engineers, AI engineers, and technical leaders
- Foster a culture of innovation, experimentation, learning agility, and accountability
- Own talent strategy including hiring, performance management, career development, and succession planning
REQUIRED QUALIFICATIONS
- 10+ years of experience in software engineering, automation, or platform development
- 5+ years in senior technical leadership roles (Director, Senior Manager, or equivalent)
- 5+ years using SDLC automation, test automation, CI/CD, and modern engineering practices
- 3+ years of proven experience building AI‑driven automation products, including hands‑on experience with agentic AI or autonomous systems
- Demonstrated ability to connect technology decisions to business outcomes and operational efficiency
PREFERRED QUALIFICATIONS
- Experience building internal developer platforms or productivity tools at enterprise scale
- Background in knowledge management systems, NLP‑based automation, or generative AI applications
- Experience operating in highly regulated or complex enterprise environments
- Track record of driving cross‑functional change and technology adoption
EDUCATION
Bachelor’s degree or, equivalent experience (HS diploma + 4 years relevant experience)
BUSINESS OVERVIEW
Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.
Pay Range
The typical pay range for this role is:
$144,200.00 - $288,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive for benefits-eligible colleagues, including medical, dental, and vision with free preventive care and access to virtual care and select no-cost MinuteClinic services. Mental health support is also highlighted with no-cost confidential counseling sessions per issue.
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Retirement Support — Retirement benefits include a 401(k) with a dollar-for-dollar match up to 5% after meeting service and hours requirements. Ownership programs are also offered through an employee stock purchase plan with a stated purchase discount.
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Pay Growth & Progression — A companywide minimum wage floor establishes a baseline that is framed as a positive starting point in some roles and markets. Unionized or high-cost areas are described as having clearer wage scales and step-ups that can materially lift pay over time.
CVS Health Insights
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What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
