Role Overview
The Director collaborates with leadership to define and execute strategic and operational plans, ensuring delivery outcomes align with business objectives. This role operates in a complex, multi-account environment, overseeing delivery across teams to ensure consistency, quality, and scalability.
Key Responsibilities
Delivery Excellence & Predictability
- Lead capacity planning, staffing, and delivery management to ensure high-quality execution
- Drive operational standards and governance to support efficient delivery
Strategic Integration
- Partner with cross-functional leadership to align delivery with broader strategic priorities
- Translate strategic direction into actionable frameworks across teams
Qualifications
What You Will Need
- Bachelor’s Degree or equivalent experience in client-facing delivery leadership
- Proven experience managing complex delivery models (e.g., digital marketing, CRM, direct marketing)
- Strong financial and operational management skills
- Demonstrated ability to lead and develop high-performing teams
- Excellent communication and stakeholder management skills
What Sets You Apart
- Experience leading large-scale delivery organizations
- Strong understanding of data-driven marketing and activation
- Ability to drive operational improvements and innovation
- A balance of strategic thinking and executional excellence
Primary Location City/State:
Homebased - Conway, ArkansasAdditional Locations (if applicable):
Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.
Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [email protected].
Skills Required
- Bachelor's Degree or 10+ years of relevant experience in client-facing delivery leadership
- Proven experience leading complex delivery models (email, digital, direct marketing, or similar)
- Strong financial acumen across revenue, expense, and margin management
- Exceptional communication and leadership skills across all organizational levels
- Experience mentoring and developing high-performing teams
Acxiom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Acxiom and has not been reviewed or approved by Acxiom.
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Leave & Time Off Breadth — Time off options are characterized as generous or flexible, including PTO, holidays, sick and bereavement leave, plus volunteer time. Some teams describe flexible or “unlimited” PTO in practice.
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Flexible Benefits — Work arrangements are frequently flexible, with remote or hybrid options paired with flexible time-off norms. This structure is often highlighted as supportive of work-life balance.
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Healthcare Strength — Core coverage includes medical, dental, vision, HSA/FSA options, mental-health/EAP, and life and disability insurance. The breadth of listed programs indicates a comprehensive baseline of health-related benefits.
Acxiom Insights
What We Do
cxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management, identity, and the ethical use of data for more than 50 years, Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG).
